Parts Counter Specialist

5 days ago


Sioux Falls, South Dakota, United States North American Truck & Trailer, Inc. Full time
Job Summary

We are seeking a skilled Parts Counter to join our team at North American Truck and Trailer, Inc. As a key member of our sales team, you will be responsible for providing exceptional customer service, managing inventory, and processing orders.

Key Responsibilities
  • Provide excellent customer service to customers, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Manage inventory levels, ensuring that parts are stocked and available for customers.
  • Process orders, including receiving and processing customer requests, and coordinating with suppliers to ensure timely delivery.
  • Collaborate with other departments, such as service and sales, to ensure a smooth flow of parts and information.
  • Participate in training programs to stay up-to-date on products and services.
Requirements
  • High school diploma or equivalent required.
  • Previous experience in a customer service or sales role preferred.
  • Ability to lift up to 100lbs occasionally.
  • Strong communication and problem-solving skills.
Benefits
  • Competitive salary and benefits package.
  • 401(k) retirement plan with company match.
  • Medical, dental, and vision insurance.
  • Life insurance.
  • Short- and long-term disability insurance.
  • Paid vacation, sick, and holidays.
  • OEM training incentive for parts and service personnel.
  • Tool reimbursement for service employees.
  • Tuition reimbursement for service employees.
  • Discount on parts and labor and vehicle purchases.
  • Employee referral bonus.


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