Customer Service Representative

5 days ago


Lady Lake, Florida, United States Ewing Outdoor Supply Full time
Job Summary

Ewing Outdoor Supply is seeking a highly motivated and customer-focused Service Professional/Delivery Driver to join our team at our Lady Lake, FL location. As a key member of our distribution team, you will be responsible for delivering exceptional customer service, ensuring timely and accurate delivery of products, and maintaining a safe and efficient warehouse environment.

Key Responsibilities
  • Customer Service: Engage with customers, greet and direct them, and provide a positive experience.
  • Delivery: Safely operate a delivery vehicle, follow routes and time schedules, and ensure products are delivered to the correct locations.
  • Warehouse Operations: Load, unload, prepare, inspect, and operate a delivery vehicle, and maintain a clean and organized warehouse environment.
  • Product Knowledge: Stay up-to-date with new products and services, and provide accurate information to customers.
  • Team Collaboration: Work closely with colleagues to provide excellent customer service, especially during peak times.
Requirements
  • Customer Orientation: Ability to adapt and respond to different customer types.
  • Time Management: Multi-task, prioritize, and manage time effectively in a fast-paced environment.
  • Physical Demands: Ability to lift 50-70 pounds and perform physical tasks.
  • Communication: Excellent communication skills, capable of building trusting relationships.
  • Driving Record: Valid driver's license and a good driving record with no traffic violations.
Preferred Qualifications
  • Bilingual: Ability to communicate in English and Spanish.
  • Operational Skills: Ability to operate forklifts and tractors in various weather and traffic conditions.
  • Work Experience: Proven work experience as a Customer Service Associate, Sales Associate, or similar role.
Benefits
  • Health and Wellness: Health care plan, dental and vision insurance.
  • Financial Security: Retirement plan, life insurance, and profit sharing.
  • Work-Life Balance: Paid time off, family leave, and short-term and long-term disability.
  • Professional Development: Training and development opportunities.


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