Wellness Spa Manager

2 weeks ago


Los Angeles, California, United States Four Seasons Hotels Ltd Full time

About Four Seasons:

Four Seasons is driven by our dedicated workforce. We are a diverse group of individuals who strive for improvement, pushing our limits and treating one another with respect and kindness. Our global team crafts extraordinary experiences for our guests, residents, and partners through a commitment to luxury infused with genuine warmth.

Position Overview:

The Beverly Wilshire, a Four Seasons Hotel, is in search of a Spa Director who embodies a commitment to excellence and brings enthusiasm to every aspect of their role. This position offers the chance to influence guest experiences by delivering exceptional service and expertise in our esteemed hotels. The Spa Director will report directly to the Hotel Manager. Authorization to work in the location is required.

Key Responsibilities:

  • Oversee and manage the Spa, Fitness, and Pool Departments, ensuring high standards of service and operations.
  • Supervise a professional team including therapists, attendants, and coordinators, fostering a collaborative environment.
  • Establish and implement treatment protocols for innovative spa services and massage therapies.
  • Conduct professional training sessions and develop staff to enhance service delivery.
  • Create and manage budgets, ensuring financial performance aligns with company goals.
  • Maintain the cleanliness and organization of the Spa, pool, and fitness areas, coordinating with other departments as necessary.
  • Develop and implement marketing strategies to promote spa services and increase revenue.
  • Engage with vendors to establish beneficial partnerships, ensuring competitive pricing and quality support.
  • Monitor industry trends and adapt services to meet evolving guest preferences.
  • Ensure compliance with safety and emergency response procedures to safeguard staff and guests.

What You Can Expect:

  • Be part of a cohesive team with opportunities for career advancement.
  • Access to a comprehensive benefits package.
  • Engage in diverse and challenging responsibilities.
  • Experience a sense of accomplishment from delivering exceptional service.
  • Receive recognition for outstanding performance.

Compensation: Base Salary: $130,000 - $140,000.00 USD

Four Seasons is an Equal Opportunity, Affirmative Action employer. We encourage applications from minorities, women, veterans, and individuals with disabilities.


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