Technical Support Specialist
2 weeks ago
We are seeking a highly motivated and organized Technical Support Specialist to join our team at Technology Search Group, Inc. This role will provide customer support and internal orchestration of company processes, including questions or potential issues relating to the LinkTrust Affiliate Marketing Platform.
Key Responsibilities
• Provide support services to clients through calls, emails, and chat
• Answer technical questions and review platform features
• Discuss feature requests and issues with the support team
• Meet with the support team daily to review current tickets and weekly to review KPIs and opportunities for improvement
• Help prioritize and create support projects and support the Development Team with new releases
• Quality assurance testing and create system and email release notifications for clients
• Connect with Clients to help Beta test features and update/Publish new documentation
• Help center updates, including release notes, API documentation, and liaison with the development team about client needs
• Improve workflows and processes
Requirements
• Proficient computer skills and the ability to learn new software quickly
• Excellent time management, decision-making, prioritization, and organization skills
• Great communication skills and ability to work in a team environment
• Proven technical aptitude, proven customer service aptitude, professional written & oral communication skills, and strong deductive logic, decision making & analytical skills
• High level of personal initiative and professionalism, stable internet connection of 50Mbps, and dedicated office space away from potential distractions
• College Diploma Preferred
Work Schedule
Full-Time Business Hours
-
Technical Support Specialist
4 days ago
Lehi, Utah, United States Technology Search Group Full timeJob Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Technology Search Group. As a Technical Support Specialist, you will be responsible for providing exceptional customer support and internal orchestration of company processes.Key Responsibilities:Provide support services to...
-
Technical Support Specialist
2 weeks ago
Lehi, Utah, United States JobNimbus Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at JobNimbus. As a Technical Support Specialist, you will be responsible for providing world-class technical support and training to our users and internal departments.Key ResponsibilitiesProvide timely and professional support to users via email, chat, and/or...
-
Technical Support Specialist
4 weeks ago
Lehi, Utah, United States Technology Search Group, Inc. Full timeAbout the JobWe are seeking a highly motivated and organized Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer support and internal orchestration of company processes.Key Responsibilities:Provide support services to clients through calls, emails, and chatAnswer...
-
Technical Support Specialist
3 weeks ago
Lehi, Utah, United States Technology Search Group Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Technology Search Group. As a key member of our operations team, you will be responsible for providing exceptional customer support and internal orchestration of company processes.Key Responsibilities:Provide timely and effective support...
-
Technical Support Specialist
3 weeks ago
Lehi, Utah, United States Technology Search Group, Inc. Full timeAbout the Job**Technical Support Specialist**We are seeking a highly skilled Technical Support Specialist to join our team at Technology Search Group, Inc. As a key member of our operations team, you will be responsible for providing exceptional customer support and internal orchestration of company processes.**Key Responsibilities:**• Provide support...
-
Technical Support Specialist
2 weeks ago
Lehi, Utah, United States Weave Full timeJob OverviewWeave is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a critical role in ensuring our customers receive exceptional support and service.Your primary responsibility will be to provide timely and effective support to our customers, resolving issues and answering questions related...
-
Technical Support Specialist
4 weeks ago
Lehi, Utah, United States Technology Search Group, Inc. Full timeAbout the JobWe are seeking a highly skilled Technical Support Specialist to join our team at Technology Search Group, Inc. This is a full-time position that requires excellent communication skills, technical aptitude, and a customer-centric approach.Key Responsibilities:Provide top-notch support services to clients through various channels, including calls,...
-
Technical Support Specialist
3 weeks ago
Lehi, Utah, United States Jolt Software Full timeAbout Jolt SoftwareJolt Software is a dynamic company that provides comprehensive operations management software, digital food safety solutions, and employee accountability tools to various industries. Our supportive culture values innovation, accountability, and employee growth.About the RoleAs a Technical Support Specialist, you will be a key contact for...
-
Technical Support Specialist
2 weeks ago
Lehi, Utah, United States Jolt Full timeAbout JoltJolt is a dynamic company that provides comprehensive operations management software, digital food safety solutions, and employee accountability tools to various industries.We offer collaborative team environments with opportunities for growth into senior marketing or event management roles. Our supportive culture values innovation, accountability,...
-
Technical Support Specialist
2 weeks ago
Lehi, Utah, United States Podium Full timeJob Title: Technical Support Specialist - ComplianceAt Podium, we're on a mission to empower local businesses with a comprehensive platform and AI-driven solutions that convert leads into paying customers.As a Technical Support Specialist - Compliance, you'll play a critical role in ensuring our customers remain compliant with regulatory standards and best...
-
IT Support Specialist
3 weeks ago
Lehi, Utah, United States Trove Brands Full timeIT Specialist Internship OpportunityWe are seeking a highly motivated and tech-savvy IT Specialist Intern to join our dynamic IT department for the Summer 2025 internship program. As an IT Specialist Intern, you will have the opportunity to gain hands-on experience in providing technical support, managing IT systems, and participating in various IT...
-
IT Support Specialist
2 weeks ago
Lehi, Utah, United States Serenity Healthcare Full timeJob OverviewSerenity Healthcare is seeking a highly skilled IT Support Specialist to join our team. As a key member of our corporate office, you will be responsible for procuring, configuring, and managing hardware and software to drive business growth.Key ResponsibilitiesMonitor and maintain computer systems and networks, ensuring seamless operation and...
-
IT Support Specialist
4 days ago
Lehi, Utah, United States Trove Brands Full timeJob DescriptionTrove Brands is a leading house of brands, including BlenderBottle, Owala, and Whiskware. Our innovative products are designed to simplify and improve everyday life with cutting-edge technology, quality, and style.We are seeking a proactive and tech-savvy IT Specialist Intern to join our IT department for the Summer 2025 internship program....
-
Lehi, Utah, United States Mountainland Technical College Full timeJob DescriptionAs an Administrative Assistant for Trades Programs at Mountainland Technical College, you will play a key role in ensuring the day-to-day operations of the department run smoothly. Your duties will include tracking and recording student attendance and progress, coordinating meetings, answering phones, responding to emails, helping students...
-
IT Support Specialist
4 weeks ago
Lehi, Utah, United States Serenity Healthcare Full timeJob SummarySerenity Healthcare is seeking a highly skilled IT Support Specialist to join our team. As a key member of our corporate office, you will be responsible for procuring, configuring, and managing hardware and software to drive business growth.Key ResponsibilitiesMonitor and maintain computer systems and networks, including Office 365 and VoIP...
-
Basic Life Support Instructor
2 weeks ago
Lehi, Utah, United States Mountainland Technical College Full timeJob Title: Basic Life Support InstructorMountainland Technical College is seeking a qualified Basic Life Support Instructor to join our team.Job SummaryThe successful candidate will be responsible for training students in CPR and First Aid through the American Heart Association. This includes instructing, managing, and supervising students in the classroom...
-
Product Support Specialist
3 days ago
Lehi, Utah, United States Podium Full timeAt Podium, we're dedicated to empowering local businesses with innovative solutions that drive growth and success. As a Product Support Specialist, you'll play a vital role in delivering exceptional customer experiences through technical support and troubleshooting.Key Responsibilities:Provide timely and accurate solutions to customer inquiries via chat,...
-
Enterprise Product Support Specialist
2 weeks ago
Lehi, Utah, United States Podium Full timeJob DescriptionAt Podium, we're seeking an experienced Enterprise Product Support Specialist to join our Technical Support Team. As a key member of our team, you'll be responsible for providing world-class support to our largest customers, helping them get the most out of our platform and driving business success.Key ResponsibilitiesServe as the primary...
-
Enterprise Product Support Specialist
4 days ago
Lehi, Utah, United States Podium Full timeJob DescriptionAt Podium, we are seeking an experienced Enterprise Product Support Specialist to join our Technical Support Team. As a key member of our team, you will be responsible for providing world-class support to our largest customers, helping them to maximize the value of our platform and achieve their business goals.Key Responsibilities:Provide...
-
Enterprise Product Support Specialist
4 days ago
Lehi, Utah, United States Podium Full timeAt Podium, we are committed to empowering local businesses with a comprehensive platform and AI-driven solutions that convert leads into paying customers. Our mission is to provide exceptional support to our customers, ensuring they achieve success with our products. As an Enterprise Product Support Specialist, you will play a critical role in delivering...