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Customer Service Sales Representative

2 months ago


Woodbridge, New Jersey, United States Tailored Brands Inc Full time

Position: Retail Sales Associate

For over three decades, K&G Fashion Superstore has been dedicated to offering value-driven customers the latest trends and styles at unbeatable prices.

With a vast array of designer labels available at discounts of up to 60% off regular department store prices across our numerous locations, K&G stands out as a premier shopping destination for quality clothing, footwear, and accessories for the whole family.

We prioritize our employees and are committed to nurturing a motivating, inclusive, and innovative environment, ensuring that every team member feels a genuine sense of belonging.

We empower individuals to express their authentic selves, enabling them to perform at their best.

Immediate Opportunities Available:

  • Competitive hourly wages
  • Flexible scheduling options
  • Tuition reimbursement programs
  • Generous employee discount on initial purchase
  • Ongoing discounts at any Tailored Brands store.

What You Bring:

A strong focus on customer service, fostering a culture of customer-centricity by being prepared and delivering an exceptional experience consistently.

A willingness to learn and adapt to new systems and processes.

The ability to collaborate effectively with colleagues at all levels, contributing positively to the workplace atmosphere.

Key Responsibilities:

Our Retail Sales Associates play a vital role in enhancing the customer experience, with responsibilities including:

  • Managing and accurately executing standard operating procedures for customer transactions, including purchases, returns, exchanges, and store credits, while ensuring the security of cash and other negotiable items.
  • Utilizing suggestive selling techniques to assist customers and address their inquiries and needs.
  • Assisting in restocking merchandise, maintaining store layout, and ensuring cleanliness and organization throughout the store, including monitoring floor stock and fitting room areas.

Physical Requirements:

Ability to stand and walk for the majority of shifts, frequently bend, squat, and twist, lift up to 50 lbs., climb ladders to access merchandise, and differentiate between various fabric patterns and colors.

Reasonable accommodations may be provided to enable individuals with disabilities to perform essential job functions.

Our organization celebrates diversity and is committed to providing equal employment opportunities to all applicants and employees, regardless of race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.