Food and Beverage Operations Manager

2 weeks ago


Rapid City, South Dakota, United States City of Rapid City Full time


ABOUT US
The City of Rapid City is dedicated to providing a welcoming venue for a variety of events, including entertainment, concerts, plays, conventions, and community gatherings, enhancing the quality of life for residents in the Black Hills region.

We pride ourselves on delivering exceptional customer service and maintaining high safety standards to ensure a memorable experience for all visitors.

Our organization offers competitive benefits, including two healthcare options with affordable premiums, a 6% employer-matching retirement plan, life insurance, short-term disability, and generous vacation and sick leave policies.

ABOUT THE ROLE
The Food and Beverage Operations Manager oversees the daily functions of food and beverage services at our venue, ensuring exceptional hospitality and quality offerings in areas such as Concessions, Bar, and Catering for all guests.


Key Responsibilities:


1. **Supervision and Quality Control:**
Lead and participate in the preparation and presentation of food and beverage items, ensuring consistent quality that meets established standards.

2. **Staff Management:**
Schedule, train, and supervise team members at various events, assigning tasks, evaluating performance, and addressing any issues that arise.

3. **Safety and Sanitation:**
Maintain a safe and sanitary work environment that complies with all regulations, ensuring staff uniforms are clean and presentable.

4. **Inventory Management:**
Conduct monthly inventory checks, order supplies for events, and monitor food and labor costs daily.

5. **Financial Oversight:**
Manage cash handling for assigned outlets, ensuring accurate accounting and secure storage of funds.

6. **Strategic Planning:**
Develop strategies to maximize profitability for events, fostering a well-rounded management team through cross-training.

7. **Operational Readiness:**
Open and close assigned areas punctually, ensuring they are fully stocked and cleaned before and after events.

8. **Equipment Maintenance:**
Ensure all food service stands and equipment are well-maintained and operational.

9. **Menu Development:**
Assist in planning and introducing new menu items in the assigned areas.

10. **Technical Support:**
Troubleshoot point of sale systems and other technology used in food service.

11. **Recruitment and Retention:**
Develop programs for employee recruitment and retention, collaborating with management to interview and hire new staff.

12. **Budget Adherence:**
Support budgetary compliance and long-term planning for assigned areas.

13. **Event Management:**
Serve as manager on duty during major events, ensuring smooth operations.


Concessions:
Coordinate with non-profit volunteer groups for events, providing training and assigning responsibilities.
Act as the primary contact for concession vendors and merchandise representatives.

Bar Services:
Ensure staff are trained in responsible alcohol service, adhering to all legal requirements.
Oversee alcohol service at events in collaboration with the management team.
Serve as the liaison for alcohol distributors.

Catering Services:
Manage the execution of catered events, ensuring all equipment and supplies are in good condition.
Coordinate with Event Services as the main contact for catering clients.

QUALIFICATIONS
We invite candidates who meet the following criteria to consider this opportunity:

Education and Experience:
A minimum of an Associate's degree or equivalent from an accredited institution, along with two or more years of relevant experience in food service management, catering, or beverage operations; or five or more years of related experience.
Preferred experience includes roles such as Concession Manager, Catering Manager, Restaurant or Bar Manager, Sous Chef, or Assistant Sous Chef.

Certifications:
Must obtain Serve Safe Certification within 120 days of hire.

  • North Sioux City, South Dakota, United States Dakota Dunes Country Club Full time

    Job SummaryWe are seeking a highly motivated and experienced Food and Beverage Manager to join our team at Dakota Dunes Country Club. The ideal candidate will be responsible for managing the daily operations of the food and beverage department, ensuring that all guests receive exceptional service and quality food.Key ResponsibilitiesManage the budget for the...

  • Fudge Specialist

    7 days ago


    Rapid City, South Dakota, United States Scheels Full time

    Are you passionate about food and beverages? At SCHEELS, we offer a unique opportunity to turn your interests into a fulfilling career through comprehensive training in our products and services. As a prominent name in the sporting goods sector, SCHEELS is dedicated to delivering an unparalleled experience for our customers across the nation. We pride...

  • Fudge Specialist

    2 weeks ago


    Rapid City, South Dakota, United States Scheels Full time

    Are you passionate about culinary arts and customer service? SCHEELS offers a unique opportunity to turn your interests into a fulfilling career through comprehensive training in our products and services. As a leader in the sporting goods sector, SCHEELS is dedicated to providing an exceptional experience for our clientele. We pride ourselves on having the...


  • North Sioux City, South Dakota, United States Landscapes Golf Management Full time

    Company OverviewLandscapes Golf Management is proud to offer an exceptional dining experience at our prestigious country club. We are currently in search of dedicated Servers to join our vibrant service team. Our club provides a welcoming atmosphere for members to enjoy a range of amenities, including exquisite dining options and recreational...


  • Rapid City, South Dakota, United States Domino's Franchise Full time

    Job Opportunity at Domino's FranchiseWe are seeking a reliable and skilled Delivery Driver to join our team at Domino's Franchise. As a Delivery Driver, you will be responsible for delivering pizzas and other food items to customers in a timely and efficient manner.Key Responsibilities:Operate a company vehicle to make deliveries to customersEnsure that all...


  • Rapid City, South Dakota, United States Morrison Healthcare Full time

    Job Summary:The Catering Operations Coordinator is responsible for coordinating catering staff schedules to ensure all functions are delivered, served, and cleared in a timely fashion. This role requires strong organizational and communication skills to effectively manage multiple events and teams.Key Responsibilities:Determine workload requirements from...

  • Delivery Driver

    1 day ago


    Rapid City, South Dakota, United States US Foods Full time

    About the RoleWe are seeking a skilled Delivery Driver to join our team at US Foods. As a key member of our transportation team, you will play a critical role in delivering our products to customers across the country.Key ResponsibilitiesDeliver Products Safely and On-Time: Ensure that our products are delivered to customers in a timely and safe manner,...

  • Food Service Assistant

    21 hours ago


    Rapid City, South Dakota, United States Good Samaritan Society Full time

    Job SummaryThe Food Service Assistant plays a vital role in ensuring the health and well-being of our residents by providing exceptional dining experiences. This position is responsible for monitoring and recording food temperatures, setting up and maintaining a clean and sanitized serving area, preparing and serving food items, restocking food areas,...


  • Rapid City, South Dakota, United States 5 Guys Burgers and Fries - Murray 5g, Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Restaurant Team Member to join our team at 5 Guys Burgers and Fries - Murray 5g, Inc. in Rapid City, South Dakota. As a key member of our team, you will be responsible for providing exceptional customer service, maintaining a clean and welcoming environment, and working collaboratively with...


  • Rapid City, South Dakota, United States Dental Metrics Maven Full time

    About the RoleWe are seeking a highly skilled and experienced Dental Laboratory General Manager to join our team at Dental Metrics Maven. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our laboratory, ensuring the highest level of quality and efficiency in our production processes.Key...


  • Rapid City, South Dakota, United States Perkins - Northcott Hospitality Full time

    Job SummaryWe are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Perkins - Northcott Hospitality. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional guest satisfaction, and driving business growth.Key...

  • Barista/Fudge Maker

    2 days ago


    Rapid City, South Dakota, United States Scheels Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Barista/Fudge Maker. As a key member of our food and beverage team, you will be responsible for preparing and serving high-quality fudge products and beverages to our customers.Key ResponsibilitiesPrepare and serve fudge products and beverages to...


  • Rapid City, South Dakota, United States McDonald's of Rapid City Full time

    Job DescriptionJob Summary:We are seeking a motivated and enthusiastic Crew Member to join our team at McDonald's of Rapid City. As a Crew Member, you will be responsible for providing exceptional customer service, preparing and serving food and beverages, and maintaining a clean and safe work environment.Key Responsibilities:Connect with customers to ensure...


  • Rapid City, South Dakota, United States Sodexo S A Full time

    About the RoleSodexo is seeking a skilled Food Service Worker to join our team. As a Food Service Worker, you will play a vital role in ensuring the smooth operation of our food service facilities.Key ResponsibilitiesPrepare and serve food to customers in a fast-paced environmentMaintain a clean and safe working environment, adhering to health and safety...

  • Food Service Worker

    1 month ago


    Rapid City, South Dakota, United States The GEO Group, Inc Full time

    By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services.From the development of...


  • Rapid City, South Dakota, United States Wendy's Full time

    About the RoleWe are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Wendy's. As a key member of our management team, you will be responsible for leading a team of restaurant staff to deliver exceptional customer service and drive sales growth.Key ResponsibilitiesLead a team of restaurant staff to achieve sales...

  • Hospitality Chef

    4 days ago


    Rapid City, South Dakota, United States Compass Group, North America Full time

    Job SummaryWe are seeking a highly skilled and experienced Executive Chef to join our team at Compass Group, North America. As a key member of our culinary team, you will be responsible for overseeing all culinary functions for our clients, including menu planning, inventory management, and staff supervision.Key Responsibilities:Manage and lead a team of...


  • Rapid City, South Dakota, United States Two Cows Creamery & Bistro Full time

    Job OverviewAre you passionate about providing exceptional customer service in a vibrant dining environment? We are a farm-to-table bistro and ice cream shop located in a picturesque tourist destination. We are seeking a dedicated and proactive manager to lead our front-of-house operations, ensuring an outstanding experience for every guest.Your...


  • Rapid City, South Dakota, United States Fountain Springs Healthcare Center Full time

    About Fountain Springs Healthcare Center Fountain Springs Healthcare Center is dedicated to providing exceptional care and a positive dining experience for our residents. We are seeking a motivated and reliable individual to join our culinary team as a Food Service Assistant. Responsibilities: Accurately prepare and assemble meals according to tray cards,...


  • Rapid City, South Dakota, United States Sodexo S A Full time

    About the RoleSodexo is a leading food and facilities management company that provides services to a wide range of clients, including schools, universities, and businesses. As a Catering Service Worker at Sodexo, you will play a key role in delivering exceptional customer service and ensuring the smooth operation of our cafes and catering services.Key...