Customer Experience Specialist

5 days ago


New Haven, Connecticut, United States Kalon Executive Search Full time
Customer Experience Representative Job Description

We are seeking a highly motivated and results-driven Customer Experience Representative to join our team. As a key member of our Customer Experience Team, you will be responsible for providing exceptional customer service and sales support to our clients.

Key Responsibilities:
  • Collaborate with the sales team to provide best-in-class service to our customers and distributors.
  • Manage inbound sales inquiries and provide timely responses to customer requests via email and telephone.
  • Develop strong relationships with customers and position our company as a trusted long-term business partner.
  • Support revenue-driving outreach efforts and provide information on new products and innovations.
  • Work within a team environment to develop business and expand outreach in both domestic and international markets.
Requirements:
  • Bachelor's degree in business or a related field.
  • Experience in a sales, sales support, customer service, or a similar role.
  • Results-driven orientation with high energy and a passion for the health and wellness industry.
  • Demonstrated customer service/selling, interpersonal, and relationship-building skills.
  • Conscientiousness and ability to track and complete tasks in a timely manner.
  • Extroversion and strong communication skills with the ability to communicate well via email and telephone.
  • Self-motivated and proactive with a bias towards being proactive.
  • Ability to multitask effectively in a fast-paced dynamic environment.
What We Offer:
  • A competitive salary of $55,000.
  • A comprehensive benefits package including paid vacation time, medical insurance, and a company-matched 401(K) plan.
  • A great working environment and wonderful colleagues.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and results-driven individual with a passion for customer service and sales, please apply using the online application or the link below. All inquiries are strictly confidential.



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