Employment Claims Analyst
2 weeks ago
This role transcends traditional claims management.
When considering a position in insurance claims, one might envision handling auto accidents or property damage. However, a career in Employment Practices Liability immerses you in pressing workplace issues that dominate both national and global discussions, including topics like workplace equity and health crises.
In a fully digital workspace, you will leverage your analytical capabilities to address workplace claims effectively.
We will equip you with knowledge about Employment Law, contractual obligations, and claims management. You will collaborate with defense attorneys and our clients to navigate and resolve claims related to discrimination, harassment, and other workplace challenges.
The nature of the work is engaging, and the environment promotes teamwork and collaboration.
Our Claims Professionals in Employment Practices Liability take pride in their contributions and enjoy working alongside colleagues from diverse backgrounds, including law enforcement, human resources, and various legal disciplines, enriching the team's perspectives.
Key Responsibilities:
- Foster a collaborative atmosphere by sharing innovative ideas and demonstrating teamwork, motivation, and a commitment to achieving objectives.
- Conduct thorough and timely investigations and evaluations on complex Employment Practices Liability insurance claims.
- Develop, document, and implement effective strategies for the early and cost-efficient resolution of assigned claims.
- Represent the organization in meetings with management and business partners, as well as during virtual mediations.
- Utilize technology systems and tools to efficiently manage and track your caseload.
- Build and maintain strong relationships with internal and external stakeholders, including clients, underwriters, and agents.
- Exhibit sound claims handling practices by ensuring compliance in investigation, coverage assessment, loss evaluation, and case management.
- Assist in training new claims examiners and provide mentorship to junior staff.
- Bachelor's degree preferred; Juris Doctorate is advantageous but not mandatory.
- 3 to 5 years of experience in handling claims of similar complexity or in a legal capacity.
- Exceptional verbal and written communication skills.
- A strong commitment to delivering superior performance that adds value to our organization.
- Excellent interpersonal skills with the ability to engage effectively with all levels of internal and external stakeholders.
- Aptitude for evaluating, analyzing, and interpreting complex information.
- Strong decision-making capabilities.
- Proven ability to work autonomously as well as collaboratively within a team.
- Demonstrated initiative and leadership qualities.
- Outstanding time management, problem-solving, and organizational skills.
- Flexibility to adapt to new concepts and situations.
- A willingness to employ creative thinking to navigate challenges and develop innovative solutions for clients.
Applicants must obtain a relevant resident or designated home state adjuster's license, along with any necessary additional state licensure.
Training: Chubb provides a comprehensive training program led by managers, claims examiners, and defense counsel, ensuring that our Claims Examiners are well-prepared for their responsibilities. This training encompasses a broad spectrum of knowledge and skill development, including:
- Building relationships with internal clients (e.g., underwriters)
- Learning to analyze initial claim reports
- Gaining an understanding of the legal framework
- Mastering effective investigation and documentation techniques
- Understanding Chubb's products to accurately determine coverage
- Interpreting and applying insurance contracts
- Negotiating settlements
Chubb is a global leader in insurance, operating in 54 countries and offering a wide range of commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse clientele. The company is recognized for its extensive product offerings, robust distribution capabilities, exceptional financial strength, underwriting excellence, and superior claims handling expertise, with local operations worldwide.
Chubb is committed to equal employment opportunity and adheres to all relevant laws and regulations. Our policy ensures that employment, training, compensation, promotion, and other employment conditions are provided without regard to race, color, religion, sex, gender identity, sexual orientation, marital status, national origin, disability, age, or any other characteristic protected by law. Performance and qualifications are the sole criteria for hiring, promotion, and retention.
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