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Lead Claims Specialist in Employment Practices

2 months ago

Simsbury, United States Chubb Full time
Position Overview

In the realm of insurance claims, many envision scenarios involving property damage or vehicular incidents. However, a career in Employment Practices Liability (EPL) delves into pressing workplace issues that have captured national and global attention. Topics such as workplace harassment, racial equality, and the impacts of the pandemic are at the forefront of this field.

In a digital-first environment, you will leverage your analytical capabilities to address workplace-related claims.

We will provide comprehensive training on Employment Law, contractual obligations, and claims management. You will collaborate with defense attorneys and our clients to resolve matters related to discrimination, harassment, and other employment-related claims.

The role is intellectually stimulating, and the work culture is highly collaborative.

Our EPL Claims Professionals take pride in their contributions and enjoy working alongside colleagues from diverse backgrounds, including Law Enforcement, Human Resources, and various legal disciplines, enriching our team with varied perspectives.

Key Responsibilities:
  • Foster a collaborative atmosphere by sharing innovative ideas, exhibiting teamwork, and demonstrating a strong commitment to achieving objectives.
  • Conduct thorough and timely investigations into coverage, liability, and damages.
  • Develop, document, and implement effective strategies for the early and cost-efficient resolution of assigned claims.
  • Represent the organization in meetings with management and business partners, as well as during virtual mediations.
  • Utilize technology and systems effectively to manage and track your caseload efficiently.
  • Build and maintain strong relationships with both internal and external stakeholders, including clients, underwriters, and agents.
  • Exhibit sound claim handling practices, ensuring compliance in areas such as investigation, coverage assessment, and case management.
  • A college degree is preferred; a Juris Doctorate is advantageous but not mandatory.
  • Possess a minimum of two years of experience in handling claims of similar complexity or in a legal role.
  • Demonstrate excellent verbal and written communication skills.
  • Commit to delivering superior performance that adds value to our organization.
  • Exhibit strong interpersonal skills to effectively engage with all levels of internal and external contacts.
  • Show aptitude for evaluating, analyzing, and interpreting technical information.
  • Demonstrate sound decision-making abilities.
  • Proven capability to work independently as well as collaboratively within a team.
  • Exhibit a high level of initiative and leadership qualities.
  • Possess exceptional time management, problem-solving, and organizational skills.
  • Adaptability to new ideas and situations is essential.
  • Willingness to employ creative thinking to overcome challenges and develop innovative solutions for clients.
  • Internal pre-litigation candidates must have the authority to handle administrative charges and demand letters.
Additional Training:

Chubb provides a comprehensive training program led by experienced managers, claim examiners, and defense counsel. This program ensures that our Claim Examiners are equipped to take on full claim handling responsibilities. Training encompasses a wide range of knowledge and skill development, including:
  • Building relationships with internal clients, such as underwriters.
  • Learning to analyze initial claim reports effectively.
  • Gaining an understanding of the legal framework.
  • Mastering effective investigation and documentation techniques.
  • Understanding Chubb's products to accurately determine coverage.
  • Learning to interpret and apply insurance contracts.
  • Negotiating settlements proficiently.
  • Obtaining the necessary resident or designated home state adjusters license, along with any additional state licensure if required.
About Chubb

Chubb stands as a global leader in the insurance sector, operating in 54 countries. We offer a wide array of commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse clientele. Our company is recognized for its extensive product offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise, and local operations worldwide.

At Chubb, we are dedicated to fostering an inclusive workplace and adhering to all laws and regulations regarding equal employment opportunities. Our commitment is to provide employment, training, compensation, promotion, and other employment conditions without discrimination based on race, color, religion, gender, sexual orientation, national origin, disability, age, or any other characteristic protected by law. Performance and qualifications are the sole criteria for hiring, assigning, promoting, compensating, developing, and retaining employees. Chubb strictly prohibits unlawful discrimination, harassment, and retaliation against individuals who report such behavior.