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Senior Claims Examiner EPL Pre-lit
2 months ago
**About the Role**
As a Claims Examiner in our Employment Practices Liability team at Chubb, you will play a critical role in resolving workplace claims. You will use your analytical skills to investigate and evaluate claims, working closely with defense counsel and our insureds to achieve early and cost-effective resolutions.
**Responsibilities**
- Contribute to a collaborative environment by raising new ideas, demonstrating teamwork, high motivation, positive behavior, and effort to achieve goals and objectives.
- Complete accurate and timely coverage, liability, and damage investigations and evaluations.
- Establish, document, and execute appropriate strategies to bring early and cost-effective resolution to assigned claims.
- Represent the company at meetings with management and business partners, as well as virtually at mediations.
- Effectively utilize technology systems and tools to track and manage caseload in the most efficient and effective manner.
- Build and maintain productive relationships with internal and external customers, including clients, underwriters, and agents.
- Consistently demonstrate sound claim handling practices by achieving compliance in areas including investigation, coverage, loss assessment, and case management.
- College Degree Preferred. JD is helpful, but not required.
- A minimum of 2 years work experience, handling claims of a comparable complexity or working in a legal position.
- Excellent verbal and written communication skills.
- A personal commitment to superior performance that adds value to our company.
- Strong interpersonal skills with the ability to interact and build relationships with all levels of internal and external contacts.
- An aptitude to evaluating, analyzing, and interpreting technical information.
- Sound decision-making skills.
- Proven ability to work independently as well as part of a team.
- Must demonstrate a high level of initiative and leadership skills.
- Excellent time management, problem-solving, and organizational skills are required.
- An ability to adapt to new ideas and situations.
- A willingness to use creative thinking to overcome obstacles and an ability to develop creative approaches to solving customer problems.
- Internal Pre-lit candidates must have coverage authority for administrative charges and demand letters.
**Training and Development**
Chubb managers, claim examiners, and defense counsel provide a combination of classroom and on-the-job training to ensure our Claim Examiners are prepared to assume full claim handling responsibilities. The training will involve a wide range of knowledge and skill development, including:
- Cultivating relationships with internal clients (underwriters).
- Developing the ability to analyze initial claim reports.
- Developing an understanding of the legal system.
- Understanding how to effectively investigate and document findings.
- Understanding Chubb's products to appropriately determine coverage.
- Learning to interpret and apply insurance contracts.
- Learning how to negotiate settlements.
- If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure.
