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Employment Claims Analyst

2 months ago

Simsbury, United States Chubb Full time
Job Overview

This role transcends the typical claims position.

When considering a career in claims management, one might envision scenarios involving property damage or vehicle incidents. However, a position in Employment Practices Liability immerses you in contemporary workplace challenges that have captured national and global attention. Topics such as workplace equality, social justice movements, and health crises are at the forefront.

In a digital-first environment, you will leverage your analytical capabilities to address workplace-related claims.

We will equip you with knowledge about Employment Law, contractual obligations, and claims management. Your ability to influence and collaborate will be essential as you work alongside defense attorneys and our clients to resolve issues related to discrimination, harassment, and other employment-related claims.

The nature of the work is engaging, and the atmosphere is supportive.

Our Claims Professionals in Employment Practices Liability take pride in their contributions and enjoy collaborating with colleagues from diverse backgrounds, including Law Enforcement, Human Resources, and various legal disciplines, enriching the team's perspective.

Key Responsibilities:
  • Foster a collaborative environment by introducing innovative ideas and demonstrating teamwork, motivation, and a positive attitude to achieve objectives.
  • Conduct thorough and timely investigations and evaluations of complex Employment Practices Liability insurance claims.
  • Develop, document, and implement effective strategies for early and cost-efficient resolution of assigned claims.
  • Represent the organization in meetings with management and business partners, as well as in virtual mediation sessions.
  • Utilize technology tools to efficiently manage and track your caseload.
  • Build and maintain productive relationships with both internal and external stakeholders, including clients, underwriters, and agents.
  • Exhibit sound claims handling practices by ensuring compliance in investigation, coverage assessment, loss evaluation, and case management.
  • Assist in training new claims examiners and provide mentorship.
Qualifications:
  • Preferred: BA/BS degree. JD is advantageous but not mandatory.
  • 3 to 5 years of experience in handling claims of similar complexity or in a legal capacity.
  • Exceptional verbal and written communication skills.
  • A strong commitment to delivering superior performance that adds value to our organization.
  • Excellent interpersonal skills with the ability to engage with all levels of internal and external stakeholders.
  • Adept at evaluating, analyzing, and interpreting technical information.
  • Strong decision-making abilities.
  • Proven capability to work independently as well as collaboratively within a team.
  • Demonstrated initiative and leadership qualities.
  • Excellent time management, problem-solving, and organizational skills.
  • Ability to adapt to new concepts and situations.
  • Willingness to employ creative thinking to navigate challenges and develop innovative solutions for clients.
Additional Requirements:

Applicants must obtain an applicable resident or designated home state adjusters license, along with any necessary additional state licensure.

Training:
Chubb provides a comprehensive training program led by managers, claims examiners, and defense counsel, combining classroom instruction with practical experience to prepare Claims Examiners for full responsibilities. Training encompasses a wide range of knowledge and skill development, including:
  • Building relationships with internal clients (e.g., underwriters)
  • Analyzing initial claim reports
  • Understanding the legal framework
  • Effectively investigating and documenting findings
  • Grasping Chubb's products to determine appropriate coverage
  • Interpreting and applying insurance contracts
  • Negotiating settlements
About Chubb:

Chubb is a global leader in insurance, operating in 54 countries. We offer a wide array of commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse clientele. Our company is recognized for its extensive product offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise, and local operations worldwide.

At Chubb, we are dedicated to equal employment opportunity and adhere to all relevant laws and regulations. Our policy ensures that employment, training, compensation, promotion, and other employment conditions are provided without regard to any characteristic protected by law. Performance and qualifications are the sole criteria for hiring, assigning, promoting, compensating, developing, and retaining employees. Chubb prohibits unlawful discrimination, harassment, and retaliation against individuals who report such conduct.