Sales Development Representative
4 days ago
Navi Nurses is a private duty nursing company dedicated to delivering personalized care for clients and caretakers at every stage of their healthcare journey. Our mission is to empower registered nurse contractors to rediscover joy in their nursing career by providing comprehensive care directly to post-surgical, aging, and end-of-life clients.
Role Summary
We are seeking a highly motivated and customer-oriented individual to join our team as an Inbound Sales Development Representative. In this role, you will be responsible for providing exceptional customer service and sales support to prospective clients. Ideal candidates are energetic, compassionate self-starters who are capable of managing inbound contacts and achieving sales goals.
Duties and Responsibilities
* Answer incoming calls and respond to prospect inquiries in a professional and timely manner
* Listen to prospective client needs and provide information about the appropriate care package via phone, text, and email
* Capture detailed and accurate information, schedule appointments for RN Navigators, and leverage established sales scripts to improve client conversion and retention
* Support the business development team in prospecting potential partnership and client leads in Navis CRM platform
* Meet and/or exceed Navi Nurses individual goals and key performance indicators
Requirements and Qualifications
* 2 years of experience in inbound sales and/or customer support
* Knowledge and experience using various software tools, including Hubspot, Google Suite Tools, Outlook, and ConnecTeam
* Bachelor's degree (preferred)
What We Offer
* Estimated salary: $22-$28 per hour, with incentive/commission bonuses pay based on individual performance and client closes
* Hybrid work arrangement: 50% of the time spent working from our Phoenix, AZ office and 50% working remotely
Why Join Us?
Navi Nurses is committed to building a team that encompasses a variety of backgrounds, experiences, and skills. We strive to foster innovation and diversity in our workplace. If you are looking for a rewarding opportunity to contribute to a dynamic team while providing exceptional service to clients, we encourage you to apply.
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