Automotive Service Operations Manager

2 weeks ago


Hooksett, New Hampshire, United States Motovated Auto Repair Llc Full time
Position Overview
Motovated Auto Repair LLC is in search of a dedicated Automotive Service Writer/Manager to lead our bustling automotive service center.

The successful candidate will possess a proven history of effective management roles, with a minimum of three years of experience in the automotive sector, coupled with a strong commitment to ethical practices and excellence.

In this role, you will manage daily operations and collaborate with the sales team to establish ambitious yet achievable objectives. We provide a competitive salary package. If you have a background in automotive service and management, along with exceptional communication abilities, we encourage you to consider this opportunity.

Key Responsibilities
  • Engage with clients, addressing their inquiries and concerns with promptness.
  • Inform customers about the company's offerings, services, and promotions.
  • Coordinate appointments, process orders, track service progress, calculate costs, procure parts, and handle payments.
  • Document customer information and transaction details accurately.
  • Act as the intermediary between clients and automotive technicians.
  • Manage daily operations, swiftly resolve customer complaints, and ensure a high level of customer satisfaction.
Required Qualifications
  • A minimum of three years of experience as a Service Writer/Advisor or Manager, with comprehensive knowledge of automotive parts and services.
  • Familiarity with the automotive industry and current trends.
  • Exceptional organizational skills and the ability to multitask effectively.
  • A valid state-issued driver's license and a satisfactory driving record.
  • Proficient computer skills and strong command of grammar.
  • Excellent communication skills, demonstrating leadership and teamwork capabilities.


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