Airline Lounge Operations Manager

5 days ago


Honolulu, Hawaii, United States Sodexo Full time
Job Summary

We are seeking a highly skilled and experienced Airline Lounge Supervisor to join our team at Sodexo. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our lounge staff, ensuring exceptional customer service, and maintaining a safe and clean environment.

Key Responsibilities
  • Supervise and coordinate the work of lounge staff, ensuring efficient and effective service delivery.
  • Monitor and maintain high standards of customer service, ensuring a positive experience for all guests.
  • Conduct regular safety inspections and ensure compliance with all health and safety regulations.
  • Develop and implement strategies to improve lounge operations, productivity, and customer satisfaction.
  • Collaborate with other departments to ensure seamless service delivery and resolve any issues that may arise.
Requirements
  • High school diploma or equivalent required; degree in hospitality or related field preferred.
  • Minimum 2 years of experience in a supervisory role, preferably in a food service or hospitality environment.
  • Excellent communication and leadership skills, with the ability to motivate and train staff.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
What We Offer

As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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