Chief Operations Officer
2 weeks ago
Lynn Community Health Center is seeking a skilled and committed Chief Operations Officer to lead our Integrated Specialty Care initiatives.
Key Responsibilities:
Oversee and manage the operations within the designated service line, contributing to strategic planning and the establishment of service line objectives, as well as resource allocation and equipment management.
Formulate and implement standardized operational policies and procedures to maintain uniformity and high-quality service across all teams.
Ensure the efficiency of daily operations by developing and executing best practices, while providing continuous support and guidance to local Operations Managers to meet operational targets and deliver exceptional care.
Prepare and oversee operational budgets for the service line, collaborating closely with local leadership, finance teams, and executive management to ensure financial health and compliance with funding models.
Conduct analyses and generate reports on operational activities, volume metrics, and financial performance; utilize this data to make informed forecasts and resource assessments.
Minimum Qualifications:
- Bachelor's degree is required.
- A minimum of 5 years of relevant experience is necessary.
- At least 2 years of supervisory or management experience is essential.
- Proficiency in computer systems, including web-based applications and Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) is required.
- Excellent verbal, non-verbal, and written communication skills are essential.
- Strong analytical, organizational, problem-solving, and critical thinking abilities are required.
- Ability to collaborate effectively and navigate within a complex, matrixed environment is crucial.
Preferred Qualifications:
- Master's degree in Business, Healthcare Administration, or a related field is preferred.
- 7-10 years of experience in healthcare operations, particularly in managing multiple teams within complex healthcare settings.
- Experience in process improvement, data analysis, and system redesign is advantageous.
- Familiarity with medical terminology, business and financial systems, and the development of relevant financial and business plans is preferred.
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