Chief Operations Officer for Integrated Specialty Care
1 week ago
Lynn Community Health Center is seeking a skilled and committed Chief Operations Officer for Integrated Specialty Care.
Key Responsibilities:
Lead and oversee operations within the assigned service line, engaging in strategic planning and setting objectives for service line performance, as well as determining personnel, resource, space, and equipment requirements.
Establish and implement standardized policies and procedures to maintain consistency and ensure high-quality service delivery across all teams.
Manage the efficiency of daily operations by developing and applying best practices, while providing continuous support and guidance to local Operations Managers to meet operational targets and deliver exceptional care.
Formulate and oversee operational budgets for the service line, collaborating closely with local leadership, finance teams, and executive management to ensure financial viability, while staying informed about payment and grant funding structures.
Conduct analysis and generate reports on operational activities, volume metrics, and financial collections; provide insightful forecasts and resource assessments.
Essential Qualifications:
- Bachelor's degree is mandatory.
- A minimum of 5 years of relevant experience is required.
- At least 2 years of supervisory or management experience is necessary.
- Proficiency in computer systems is essential, including familiarity with web-based applications and various Microsoft Office tools such as Outlook, Word, Excel, and PowerPoint.
- Exceptional verbal, non-verbal, and written communication skills are required.
- Strong analytical, organizational, problem-solving, and critical thinking abilities are essential.
- Demonstrated collaboration skills and the ability to navigate within a complex, matrixed environment are crucial.
Preferred Qualifications:
- A Master's degree in Business, Healthcare Administration, or a related discipline is preferred.
- 7-10 years of experience in healthcare operations, particularly in managing multiple teams within intricate healthcare settings, is desirable.
- Expertise in process enhancement, data analysis, and system redesign is advantageous.
- Familiarity with medical terminology, business and financial systems, and experience in crafting relevant financial and business strategies is preferred.
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