Clinical Operations Manager

1 week ago


Corpus Christi, Texas, United States QTC Management, Inc. Full time
About the Role

We are seeking a highly skilled and experienced Clinical Operations Manager to join our team at QTC Management, Inc. as a Clinic Office Manager. This is a key leadership position that requires strong communication and leadership skills, with a proven track record of developing and managing high-performing teams.

Key Responsibilities
  • Manage the day-to-day operations of assigned clinics, including planning and coordinating work assignments of all clinic staff.
  • Be responsible for hiring, performance reviews, setting staff expectations, onboarding new employees, and daily approvals of employee timekeeping.
  • Coach, mentor, and train employees for growth and development opportunities in skill, knowledge, and empowerment.
  • Collaborate with cross-functional teams to ensure excellent quality, timeliness, and customer service throughout the entire claimant and customer experience.
  • Be responsible for ongoing on-site provider satisfaction through engagement and retention efforts.
  • Train and implement policies, procedures, goals, and objectives for assigned staff.
  • Ensure strict confidentiality of all medical records, PHI, and PII.
  • Consistently audit clinics to meet established operational and safety standards.
  • Manage clinic budgets, including medical and office supply inventory.
  • Assist Regional Managers with provider scheduling.
  • Review and analyze clinic metrics to ensure meeting company goals.
Requirements
  • Bachelor's Degree in a healthcare-related field with 4 years of related experience (Additional years of experience may be considered in lieu of degree).
  • 2 or more years of experience supervising or leading teams or projects preferably in a clinical or medical practice environment.
  • Graduate of accredited vocational MA program/MA Diploma or Military Equivalent (Medic/Hospital Corpsman).
  • Ability to pass a medical clearance consisting of passing an N95 respirator fit test, properly wearing organizational standard respiratory protective equipment as required, passing a Tuberculosis/TB test, and receiving a Hepatitis A/B vaccine series or passing a Hepatitis A/B Titer test and other medical clearances/vaccinations as required.
  • Basic Life Support for Healthcare Providers (BLS) certification required within 30 days of starting.
Benefits

We offer a competitive compensation package, including a pay range of $64,200.00 plus annual bonus eligibility up to 9% of annual salary. Our benefits include performance-related bonuses, health and wellness programs, student loan repayment, tuition reimbursement, paid leave, and retirement.



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