Global Contract Logistics Account Manager

3 weeks ago

Philadelphia, Pennsylvania, United States Kuehne+Nagel Full time
About the Role

We are seeking a highly skilled Global Contract Logistics Account Manager to join our international team at Kuehne+Nagel. As a key member of our Contract Logistics team, you will be responsible for identifying, qualifying, and securing business opportunities for assigned Global Accounts (GAs) within the Consumer Healthcare and Animal Health industry verticals.

Key Responsibilities
  • Support the Global Head of CL Customer Development Vertical in strategy definition and alignment with other KN stakeholders in the Healthcare vertical.
  • Active contract/key account management for selected number of accounts (GAs), acting as the point of contact and main interface for customers, including identifying, developing, defining, negotiating, and contract signing.
  • Understand the customers' business model and business environment, as well as the competitive environment of the customer.
  • Work closely with CL's Global Operating Standards (GOS) team to define and implement product development strategy to capture customer and business demands.
  • Coordinate new business opportunities, steer global/cross-border projects, provide RFQ visibility, and act as the global point of entry.
  • Support the development of other accounts (National Accounts) in relevant countries according to the agreed RACI.
  • Share knowledge and best practices with countries and enable proper governance on operational excellence, profitability, and business development.
  • Organize and host service-related business development workshops with country/ regional BD communities.
Requirements
  • Minimum 5+ years of business development and account management experience.
  • Good knowledge of Contract Logistics services and operating model as part of the overall supply chain.
  • Proven track record of navigating a global environment with international exposure.
  • Strong relationship management skills with both external and internal stakeholders.
  • Strong operational understanding of Contract Logistics, ideally in implementation of projects, operational roles, business development, engineering, or customer management, as well as a strong interest in new technologies and latest innovation in the warehousing and distribution environment.
  • Strong understanding and experience within the vertical industry and experience in supply chain/fulfillment logistics is essential.
  • Strong understanding of project management discipline and solutions, as well as the ability to manage projects, teams, stakeholders, and deliver agreed solutions and deadlines.
  • Analytical mindset and capability of long-term strategic development as well as short-term immediate problem-solving.
  • Affinity with continuous improvement practices (e.g., lean six sigma).
  • Good knowledge of vertical-related regulatory landscape in different geographies (if applicable).
  • High customer orientation and strong communication skills for discussions and negotiation with various hierarchical levels as well as internal and external interest groups across the globe, including escalation management.
  • Basic understanding of Finance and interpretation of P&L.
  • Business acumen and ability to spot business development opportunities for the company.
  • Willingness to travel globally.
About Kuehne+Nagel

Kuehne+Nagel is a dynamic global work environment with opportunities for excellent training programs and career mobility. We strive daily to inspire, empower, and deliver not only to our customers but also to our colleagues. The target salary range for this position is between $190,000 and $230,000. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.

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