Patient Care Coordination Specialist
1 week ago
Position Title: Patient Care Coordination Specialist
Immediate Supervisor: Director/RN Supervisor
Exposure Risk: Limited exposure to bloodborne pathogens
Key ResponsibilitiesThe Patient Care Coordination Specialist is accountable for the effective management of patient appointments and the upkeep of scheduling documentation.
Responsibilities include:
- Maintaining an up-to-date patient roster with essential details.
- Updating scheduling records and logbooks accurately.
- Preparing weekly schedules for field personnel and ensuring distribution.
- Assisting in the coordination of services delivered to patients.
- Monitoring and controlling changes to the schedule.
- Verifying compliance of completed visits against the master schedule and promptly addressing any discrepancies with the RN Supervisor.
- Facilitating the referral process and preparing necessary documentation for relevant departments.
- Compiling weekly visit statistics and reporting findings to the RN Supervisor.
- Communicating effectively with field staff, office personnel, and community partners.
This position may involve stress related to meeting deadlines and is primarily desk-based, requiring a combination of sitting, standing, and occasional walking. It necessitates significant telephone communication.
Travel may be required for local or out-of-town seminars, conferences, or meetings.
Minimal lifting of office materials is expected, and the ability to read standard print sizes is essential.
Effective communication skills, both verbal and written, are necessary.
Equipment ProficiencyThe role requires proficiency in operating a PC, calculator, multi-line telephone, and other standard office equipment.
Company OverviewThe position entails access to all patient records, which may be discussed with management.
QualificationsCandidates should possess:
- A high school diploma or equivalent.
- Preferably an LPN with experience in Home Care.
- A minimum of two years of experience in a coordination role or a related health field.
- Strong organizational skills to manage office files, logbooks, and staff schedules.
- Basic secretarial skills and a courteous telephone demeanor.
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