Customer Experience Associate
2 days ago
About Lane Bryant
Lane Bryant is a leading plus-size fashion brand that empowers women to express themselves through fashion. Our mission is to provide high-quality, stylish clothing that makes women feel confident and beautiful.
About the Role
We are seeking a Customer Specialist to join our team at Lane Bryant. As a Customer Specialist, you will be responsible for providing exceptional customer service, creating a welcoming store environment, and promoting our brand's values of inclusivity and self-expression.
The Impact You Can Have
In this role, you will have the opportunity to:
- Welcome customers and engage with them to understand their needs and support their shopping experiences.
- Share your knowledge of our products and services with customers to outfit and inspire them.
- Uphold brand merchandising and visual standards for a clean, neat, well-presented store.
- Promote in-store events and company programs that support the brand.
- Contribute to the store's success by maintaining the highest brand and execution standards.
- Support an inclusive and welcoming store environment for customers and associates.
You'll Bring to the Role
- Prior retail experience or customer-focused experience.
- Passion for styling and love of working with people.
- Flexible availability – including evenings, weekends, and holidays.
- Ability to read, write, and communicate in English.
- Proficient with technology, including an ability to operate store systems accurately.
Benefits
- Merchandise discount at our brands: 50% off regular-priced merchandise at Lane Bryant, plus you may also be eligible for discounts at other KnitWell Group brands.
- Support for your individual development plus opportunity for growth within our family of brands.
- A culture of giving back – opportunities to support our philanthropic partners that benefit local communities.
Location: Store 7115- Mayfaire Town Ctr - Lane Bryant-Wilmington, NC 28405
Position Type: Regular/Part time
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