Customer Service Associate

3 hours ago


Wilmington, Delaware, United States TalentBurst Full time
Job Title: Associate Customer Service Representative

At TalentBurst, we're seeking a highly skilled Associate Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our external customers, distributors, and internal stakeholders.

Key Responsibilities:
  • Act as the primary customer interface for important external customers, distributors, and internal stakeholders.
  • Proactively interact with customers to notify them of late orders due to product availability or transportation issues.
  • Develop and maintain in-depth knowledge of assigned customers, including their roles, responsibilities, and internal relationships.
  • Interact with internal DuPont partners to ensure customer requirements are understood and commitments are met.
  • Receive and process all types of customer orders, including complex and export orders.
  • Manage consignment stock, including fill-up, inventory management, invoicing, count, and reconciliation.
  • Process customer complaints and returns according to our Complaint Management process and return policies.
  • Perform quality control checks and take corrective actions to ensure timely deliveries.
  • Follow desk procedures and policies in compliance with QS 9000, ISO, and other Quality System requirements.
  • Provide backup coverage for junior or senior customer service representatives for standard transactions.
Requirements:
  • Must have experience with SAP (R3-P23) and Microsoft Office Suite, with Excel experience required.
  • IT knowledge is a plus, and customer service experience is required.

We're looking for a highly motivated and organized individual who can provide exceptional customer service and support. If you're passionate about delivering outstanding results and building strong relationships, we encourage you to apply for this exciting opportunity.



  • Wilmington, Delaware, United States Kelly Services, Inc. Full time

    Job Title: Associate Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Associate Customer Service Representative to join our team at Kelly Services, Inc. in Wilmington, DE.Job Summary:The successful candidate will be responsible for providing exceptional customer service to external customers, distributors, and internal...


  • Wilmington, Delaware, United States On-Board Companies Full time

    Job Title: Associate Customer Service RepresentativeWe are seeking a highly skilled and experienced Associate Customer Service Representative to join our team at On-Board Companies. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our external customers, distributors, and internal...


  • Wilmington, Delaware, United States TalentBurst Full time

    Job Title: Associate Customer Service RepresentativeAt TalentBurst, we're seeking a highly skilled Associate Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our external customers, distributors, and internal stakeholders.Key Responsibilities:Act as the...


  • Wilmington, Delaware, United States TalentBurst Full time

    Job Title - Associate Customer Service RepresentativeJob Location - Wilmington, DEJob Duration - 1+ yearHybrid Role - This is a hybrid role 3 days in office on siteJob SummaryWe are seeking a highly skilled Associate Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing...


  • Wilmington, Delaware, United States TalentBurst Full time

    Job Title - Associate Customer Service RepresentativeJob Location - Wilmington, DEJob Duration - 1+ yearHybrid Role - This is a hybrid role 3 days in office on siteJob SummaryWe are seeking a highly skilled Associate Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing...


  • Wilmington, Delaware, United States Agilent Full time

    Job DescriptionWe are seeking a highly motivated and team-focused Service Contracts Customer Service Operations Associate to join our fast-paced and diverse work environment. As a key member of our Service Contracts Team, you will take ownership of providing an exceptional customer service experience, collaborating closely with internal and external...


  • Wilmington, Delaware, United States Super Service Today Full time

    Grow Your Career with Super Service TodayWe're a close-knit community that prides itself on empowering our people through constant learning and growth. If you're passionate about making a difference in the lives of customers, we'd love to hear from you.As a key member of our team, you'll have the opportunity to develop your skills and reach your full...

  • Sales Associate

    4 weeks ago


    Wilmington, Delaware, United States The Children's Place Full time

    Job Summary:The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all...


  • Wilmington, Delaware, United States Kelly Services, Inc. Full time

    Customer Service Representative Job DescriptionAt Kelly Services, Inc., we are seeking a Customer Service Representative to work at a premier company in Wilmington, DE. This role is a great opportunity to work in a dynamic environment and provide excellent customer service to our clients.Key Responsibilities:Act as the primary customer interface, responding...


  • Wilmington, Delaware, United States Kelly Services, Inc. Full time

    Customer Service RepresentativeKelly Services, Inc is seeking a skilled Customer Service Representative to join their team.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide solutions and alternatives to meet customer needs.Keep accurate records of customer interactions and process customer...


  • Wilmington, Delaware, United States Kelly Services, Inc. Full time

    Customer Service RepresentativeKelly Services, Inc is seeking a skilled Customer Service Representative to join their team.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide solutions and alternatives to meet customer needs.Keep accurate records of customer interactions and process customer...


  • Wilmington, Delaware, United States JobRialto Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at JobRialto. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our external customers, distributors, and internal stakeholders.Key ResponsibilitiesAct as the primary customer interface for important external...


  • Wilmington, Delaware, United States PrideStaff Full time

    PrideStaff - Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at PrideStaff. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving customer complaints and concerns, and ensuring a positive experience for all...


  • Wilmington, Delaware, United States Kelly Services, Inc. Full time

    Customer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team at Kelly Services, Inc. in Wilmington, DE.Key Responsibilities:Act as the primary customer interface, providing exceptional service and support to clients.Process customer inquiries and resolve issues in a timely and professional...


  • Wilmington, Delaware, United States Family Dollar Full time

    Customer Service Representative Job DescriptionFamily Dollar is seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional service to our customers, ensuring a positive shopping experience, and maintaining a clean and...


  • Wilmington, Delaware, United States Agilent Full time

    Job DescriptionWe are seeking a highly motivated and team-focused Service Contracts Customer Service Operations Associate to join our fast-paced and diverse work environment. As a key member of our Service Contracts Team, you will take ownership of providing an exceptional customer service experience.Key Responsibilities:Resolve issues throughout the quote...


  • Wilmington, Delaware, United States Agilent Technologies Full time

    Job DescriptionWe are seeking a highly motivated and team-focused Service Contracts Customer Service Operations Associate to join our fast-paced and diverse work environment. As a key member of our Service Contracts Team, you will take ownership of providing an exceptional customer service experience.Key Responsibilities:Resolve issues throughout the quote...


  • Wilmington, Delaware, United States Always Best Care Senior Service Full time

    Work Schedule:Our Scheduling Coordinator operates on an alternating weekly basis, Monday to Friday (8:30 a.m. - 5:00 p.m.).Monday, Tuesday, Thursday, Friday, and Saturday (8:30 a.m. - 5:00 p.m.).Position Summary:The Scheduling Coordinator is responsible for delivering exceptional customer service, ensuring seamless scheduling processes, and providing...


  • Wilmington, Delaware, United States Galls Full time

    Job SummaryPublic Safety Retail Sales AssociateGalls is seeking a highly skilled Retail Sales Associate to join our team. As a Public Safety Retail Sales Associate, you will be responsible for providing exceptional customer service to our public safety professionals.Key Responsibilities:Greet every customer in a timely manner, with a smile and in quick...


  • Wilmington, Delaware, United States Giant Food Full time

    About Giant FoodGiant Food is a leading grocery store chain in the Baltimore-Washington area, serving over 2 million customers weekly and generating annual sales of over $5 billion. With a rich history dating back to 1936, the company has grown to over 160 stores across D.C., Maryland, Virginia, and Delaware.Our MissionAt Giant Food, our mission is to be the...