Retail Operations Leader
2 weeks ago
Join DICK'S Sporting Goods, where we recognize the transformative power of sports in people's lives. Our team is dedicated to fostering confidence and enthusiasm by equipping athletes to realize their aspirations. We are focused on building an inclusive and diverse workforce that mirrors the communities we serve.
POSITION SUMMARY:
DICK'S Sporting Goods is in search of a dedicated and people-oriented leader to manage store operations effectively.
The Retail Operations Leader is committed to their team, customers, and the community, taking responsibility for enhancing business performance and achieving operational objectives while emphasizing coaching and development to empower their team and ensure a seamless shopping experience for all patrons.
Key Responsibilities:
- Engage in the recruitment and hiring process, building a strong store team that reflects a diverse array of backgrounds, skills, perspectives, and experiences.
- Drive sales and profitability by focusing on customer satisfaction and utilizing data analysis to identify customer and business trends; manage expenses and workforce budgeting.
- Ensure that visual merchandising standards are upheld, and maintain a clean, organized, and safe store environment.
- Foster community engagement and establish relationships with local leaders.
- Mitigate shrinkage (store loss) by adhering to all safety, loss prevention, and cash-handling protocols.
- Lead the team with a people-first approach, building trust, actively listening, and dedicating time to team development.
- Promote coaching and development, integrating learning into daily leadership practices.
- Create an inclusive store atmosphere where all individuals (team members and customers) feel secure, welcomed, and respected.
QUALIFICATIONS:
- Minimum of 3 years of experience as a Retail Store Manager or 5 years in a related management/customer-focused role.
- Strong analytical and problem-solving capabilities.
- Proficient in MS Office applications.
- Exceptional people management skills with a talent for developing team members.
- Flexible availability, including evenings, weekends, and holidays.
Compensation: The targeted pay range is $90,200 - $154,000, which is part of a competitive total rewards package that may include additional components such as incentives, equity, and benefits. Individual compensation is determined by various factors, including experience, location, internal pay equity, and other relevant business considerations. DICK'S Sporting Goods regularly reviews teammate compensation to ensure it remains competitive and equitable. We also comply with all state paid leave requirements and offer a comprehensive suite of benefits.
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