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Customer Service Retail Associate
2 months ago
We are seeking an individual who excels in a dynamic sales and service atmosphere.
Comprehensive training will be provided on a variety of AAA products and services, enabling you to engage with members confidently.
This training will empower you to achieve both personal and team sales goals through effective cross-selling and upselling techniques.There are also opportunities for advancement with skill-based pay increases, quarterly bonuses, and career progression (90% of our management team is promoted from within).
This role is an exciting entry-level opportunity within our branch network, perfect for candidates eager to work in a collaborative environment while assisting AAA members.
Key Responsibilities:
Fulfill member requests such as:
• Taking passport photos
• Planning road trips
• Distributing maps and travel guides
• Cash handling duties
• Providing additional services for members
Our branch operates Monday through Friday from 9 AM to 5 PM and Saturday from 10 AM to 2 PM. We are closed on Sundays and most holidays.
Qualifications:
• Experience in retail sales, banking, or a similar customer service/sales setting
• Proven track record of exceeding sales or service quality targets
• Willingness to work overtime, including Saturdays
• Basic proficiency in Microsoft Office
• Ability to travel locally as needed
• High school diploma or GED
• Successful completion of background checks and drug screenings
The starting pay range for this position is $20.00 – $22.00 per hour.
Furthermore, after completing your first year in this role, you will be eligible to participate in our incentive program based on both team and individual performance.
Exceptional Benefits:
• Health coverage for medical, dental, and vision
• 401(K) savings plan with company match and pension
• Tuition assistance
• Paid time off for community volunteer initiatives
• Wellness programs
• Employee discounts (membership, insurance, travel, entertainment, services, and more)
AAA is an Equal Opportunity Employer.
The Automobile Club of Southern California is committed to considering all qualified applicants for employment, including those with criminal histories, in accordance with applicable federal, state, and local laws.
