Account Coordinator

1 day ago


Denver, Colorado, United States Clove & Twine Full time
About the Role

We are seeking a highly organized and detail-oriented Account Coordinator to join our team at Clove & Twine. As an Account Coordinator, you will play a vital role in ensuring the smooth execution of our corporate gift projects, from project coordination to client support.

Key Responsibilities
  • Project Coordination: Manage all aspects of project/order management post-sale, including processing orders, tracking timelines, and ensuring every detail is meticulously managed from inception to delivery.
  • Client Support: Provide exceptional customer support through chat and phone, answering queries, and resolving issues with a can-do attitude.
  • Internal Collaboration: Work closely with account managers and other internal teams to ensure seamless project execution, syncing up various departments from design to logistics to bring our client's visions to life.
  • Problem-Solving: Tackle challenges head-on, utilizing your problem-solving skills to navigate roadblocks during project management.
  • Data Management: Diligently maintain client records and project details in our various tools and CRM, providing a clear view of statuses, successes, and areas for improvement.
Requirements
  • Experience: 1-3 years in account coordination or a related role, with a demonstrated track record in project management.
  • Education: A degree in a relevant field or equivalent experience.
  • Communication: Exceptional communication skills, both verbal and written, with the ability to communicate effectively with clients and internal teams.
  • Detail-Oriented Perspective: A natural attention to detail and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Accountability: A strong sense of accountability, taking ownership of responsibilities and commitments.
  • Time Management Talent: The ability to juggle multiple projects effortlessly, maintaining timelines and ensuring seamless execution.
What We Offer
  • Unlimited PTO
  • Maternity/Paternity Leave
  • Healthcare/vision/dental insurance
  • 401k program
  • Two weeks off at the end of each year
  • Novo nitro cold brew coffee & sparkling water on tap
  • A friendly and adventurous company culture
  • Zero tolerance for egos
  • A beautiful open floor plan office filled with plants and sunlight
  • Dog-friendly office
  • Discounts on remarkable gifts for friends and family
About Us

Clove & Twine is a premier distributor of corporate gifts, dedicated to delivering remarkable gifting experiences. We prioritize sustainability, community involvement, and employee well-being, creating a positive and inclusive work environment.

We're looking for a talented Account Coordinator to join our team, someone who shares our values and is passionate about delivering exceptional client experiences. If you're a detail-oriented and organized individual with excellent communication skills, we'd love to hear from you.


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