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Account Coordinator

2 months ago

Denver, Colorado, United States Czarnowski Full time
About the Role

Czarnowski Collective is seeking a highly organized and detail-oriented Account Coordinator to join our team. As the main point of contact for several Account Managers, you will be responsible for coordinating the logistics of portable exhibit displays, including securing booth spaces, handling shipping details, and final invoicing.

Key Responsibilities
  • Project Planning and Execution: Plan and process portable exhibit displays, including securing booth spaces, handling shipping details, and final invoicing.
  • Order Processing: Process orders via phone, email, custom order forms, and client websites.
  • Inventory Management: Have an analytical mindset and love for inventory process in a fast-paced environment with attention to details.
  • Client Communication: Communicate with clients to capture and clarify all information required to process requests.
  • Project Setup: Setup projects through company systems.
  • Estimate Creation: Create client estimates based on defined contracts or rate schedules, when applicable.
  • Work Order Creation: Create internal work orders for in-house work to be performed per client order received.
  • Logistics Coordination: Coordinate and manage logistics of roundtrip shipping.
  • Inventory Maintenance: Monitor and maintain in partnership with warehouse personnel the return of display items, condition, and next use of items.
  • Status Reporting: Generate and maintain weekly status reports for clients.
  • Workflow Integration: Integrate and support all other workflow tools and procedures as required by management and/or clients.
  • Invoicing: Responsible for invoicing all assigned projects and reviewing with manager.
  • Client Satisfaction: Maintain a high level of client satisfaction.
Non-Project Specific Responsibilities
  • Meetings and Training: Attend weekly internal status and external client status meetings. Participate in client service training sessions that aid in career development.
  • Support and On-Call: Support account teams on one-off projects as required during busy show seasons. May require on-call support during off-hours to support internal and external client base.
Requirements
  • Time Management and Attention to Detail: Strong time management skills and attention to detail, able to juggle multiple projects in various stages.
  • Communication: Be able to communicate professionally in writing and verbally.
  • Adaptability: Ability to juggle multiple projects and to adapt to fast-paced ever-changing environment.
  • Technical Skills: Proficient in Microsoft Office (Outlook, Excel, Word).
  • Experience: Experience in tradeshows and events a bonus, but not required.
  • Education: A college degree is preferred, but not required.