Residential Care Facility Supervisor

1 week ago

Old Lyme, Connecticut, United States Alternative Services - Connecticut, Inc Full time
Job Overview

POSITION SUMMARY:

The Residential Group Home Manager is tasked with overseeing all aspects of program services and operational management. Key responsibilities include supervising personnel, establishing policies and procedures, developing programs, managing finances, and ensuring quality consumer services.


REQUIREMENTS:

  1. A Bachelor's degree is required, along with a minimum of two years of management experience and two years of direct care experience in developmental disabilities or dual diagnosis. Relevant experience may substitute for educational qualifications on a year-for-year basis.
  2. Proven administrative capabilities in fiscal management, personnel oversight, and operational processes essential for the effective supervision of specialized residential care facilities. Demonstrated leadership skills through effective role modeling are necessary.
  3. A valid driver's license is required, and the individual must be insurable by the company's insurance provider throughout their employment. Travel may be necessary using either the Agency vehicle or personal vehicle.
  4. Exceptional interpersonal skills are essential, as the role involves interaction with various levels of personnel both internally and externally.
  5. Ability to obtain and maintain certifications in CPR, First Aid, PMT, and DDS State Medication Administration is required.
  6. Physical capability to lift up to 75 pounds, assist with transfers, and intervene physically with individuals as needed.

RESPONSIBILITIES:

  1. Fill vacant shifts as needed and share on-call responsibilities with the Assistant Residential Manager on a bi-weekly basis.
  2. Conduct performance evaluations for staff and supervise residential personnel in compliance with agency policies, union contracts, and relevant regulations.
  3. Collaborate with the supervisor and Human Resources to hire staff, ensuring accurate personnel records and conducting interviews.
  4. Work with the supervisor and behavior specialists to maintain appropriate staffing levels and ensure staff training compliance.
  5. Manage household and consumer finances in line with agency policies and regulations.
  6. Ensure timely documentation of emergency procedures and maintenance schedules, submitting reports to the Program Coordinator monthly.
  7. Lead monthly staff meetings, gathering input from team members and ensuring minutes are accurately recorded and reviewed.
  8. Coordinate with the supervisor and support team to complete the home's Plan of Correction in a timely manner.
  9. Collaborate with the Program Coordinator and clinical team to prepare for licensing and quality assurance inspections, ensuring documentation is complete and accurate.
  10. Foster positive relationships between staff, external agencies, and internal personnel.
  11. Maintain a habilitative environment that promotes active treatment, respect, and dignity for consumers.
  12. Report incidents in accordance with agency policy and state regulations, ensuring proper documentation and follow-up.
  13. Oversee the implementation of programmatic issues through direct observation.
  14. Participate as a member of the interdisciplinary team, attending all relevant meetings.
  15. Ensure the timely completion of necessary reports and assessments for individual plans and team reviews.
  16. Coordinate consumer-specific training with clinical staff, ensuring attendance and corrective actions are taken as needed.
  17. Work collaboratively with clinical personnel to address individual habilitative needs.
  18. Conduct regular audits of consumer program books, ensuring all necessary information is present and followed through.
  19. Review and approve staff duties and consumer documentation promptly and accurately.
  20. Engage in developing and implementing plans to meet the needs of consumers and the home.
  21. Act as an advocate and role model for consumers, treating individuals with respect and dignity.
  22. Administer medications according to each consumer's schedule and agency policies.
  23. Assist in supervising and safely transporting consumers to various community activities and appointments.
  24. Know and follow emergency procedures for various situations affecting residents.
  25. Maintain the safety, appearance, and cleanliness of the home, conducting inspections and addressing minor repairs.
  26. Exhibit professionalism in interactions with co-workers, management, and external agencies.
  27. Be aware of individuals' locations at all times and adhere to agency policies and procedures governing operations.
  28. Promptly alert appropriate personnel regarding any issues or unusual occurrences, completing incident reports as necessary.
  29. Implement and comply with all policies and legal commitments to consumers as required by state and federal agencies.
  30. Assist guardians and family members in understanding and applying normalization and person-centered planning principles.
  31. Report and respond to any violations of individuals' rights, conducting investigations as directed.
  32. Participate in professional development opportunities and provide training for agency personnel as required.
  33. Possess a thorough understanding of agency policies and procedures.
  34. Perform other duties as assigned by the Program Coordinator or upper management.

EVALUATION:

The Residential Group Home Manager will be evaluated by the Program Coordinator at three-month, six-month, and annual intervals following the start date.


Note: This job description aims to provide a representative summary of the primary duties and responsibilities of this position. The Residential Group Home Manager may be required to perform additional job-related tasks not specifically outlined in this description.

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