Residential Care Facility Manager

1 week ago

Old Lyme, Connecticut, United States Alternative Services - Connecticut, Inc Full time
Job Overview

GENERAL FUNCTION:

The Residential Manager oversees the comprehensive management of all program services and operational functions. Key areas of responsibility include personnel management, policy enforcement, program enhancement, financial oversight, and consumer support services.


QUALIFICATIONS:

  1. A Bachelor's degree coupled with a minimum of two years in a management role, alongside at least two years of direct care experience in developmental disabilities or dual diagnosis. Relevant experience may substitute for educational requirements on a year-for-year basis.
  2. Proven administrative expertise in fiscal management, personnel oversight, and operational processes essential for supervising specialized residential care facilities. Demonstrated leadership capabilities reflected through effective role modeling.
  3. A valid driver's license and the capacity to be insured by the agency's insurance provider throughout employment. Travel may be required during daily operations using either agency or personal vehicles.
  4. Exceptional interpersonal skills, adept at engaging with a diverse range of internal and external personnel.
  5. Ability to obtain and maintain certifications in CPR, First Aid, PMT, and DDS State Medication Administration.
  6. Physical capability to lift up to 75 pounds, assist in transfers, and intervene physically with individuals as necessary.

ACCOUNTABILITY:

The Residential Manager reports directly to the Program Coordinator or an appointed representative.


POSITION RESPONSIBILITIES:

  1. Fills vacant shifts as needed and shares on-call responsibilities with the Assistant Residential Manager on a bi-weekly basis.
  2. Conducts performance evaluations for subordinate staff. Supervises residential personnel in alignment with organizational policies, union agreements, and applicable regulations.
  3. Collaborates with the supervisor and Human Resources to manage hiring processes, ensuring accurate personnel records and conducting interviews.
  4. Works with the supervisor and behavioral specialists to maintain appropriate staffing levels and ensure staff participation in necessary training.
  5. Manages household and consumer finances in compliance with organizational policies and regulations.
  6. Ensures timely implementation and documentation of emergency protocols and maintenance schedules, submitting reports to the Program Coordinator monthly.
  7. Facilitates monthly staff meetings, incorporating feedback from team members and ensuring accurate record-keeping.
  8. Collaborates with the supervisor and support teams to ensure timely completion of the home's corrective action plans.
  9. Coordinates with the Program Coordinator and clinical teams to prepare for licensing and quality service reviews, ensuring documentation is accurate and timely.
  10. Promotes positive relationships among staff, external agencies, and internal personnel.
  11. Fosters a supportive environment that emphasizes active treatment, respect, and dignity for all consumers.
  12. Reports incidents in accordance with established policies and regulations, ensuring proper documentation and follow-up.
  13. Oversees the implementation of programmatic initiatives through direct observation.
  14. Participates as a member of the interdisciplinary team, attending all relevant meetings.
  15. Ensures the timely completion of necessary reports and assessments for individual plans and team reviews.
  16. Coordinates training specific to consumers with clinical staff, ensuring attendance and addressing any corrective actions.
  17. Collaborates with clinical personnel to meet the habilitative needs of individuals.
  18. Conducts regular audits of consumer documentation to ensure compliance and follow-through.
  19. Reviews and approves staff assignments and consumer-related paperwork promptly and accurately.
  20. Engages in developing and executing plans to address the needs of consumers and the residential setting.
  21. Acts as an advocate and role model for consumers, treating individuals with respect and dignity.
  22. Administers medications according to each consumer's schedule and regulatory guidelines.
  23. Assists in the safe transportation of consumers to various community activities and appointments.
  24. Familiarizes with and follows emergency procedures for various incidents affecting residents.
  25. Maintains the safety, appearance, and cleanliness of the home, conducting inspections and addressing maintenance needs.
  26. Exhibits professionalism in interactions with colleagues, management, and external agencies.
  27. Ensures awareness of individuals' locations at all times and adheres to all operational policies and procedures.
  28. Promptly alerts appropriate personnel regarding any issues or unusual occurrences, completing incident reports as required.
  29. Implements and adheres to all policies and legal commitments to consumers as mandated by relevant state and federal agencies.
  30. Assists families and guardians in understanding and implementing person-centered planning principles.
  31. Reports any violations of individuals' rights to the Executive Director or designated personnel, conducting investigations as necessary.
  32. Participates in professional development opportunities and provides training for agency staff as required.
  33. Possesses a thorough understanding of agency policies and procedures.
  34. Performs additional duties as assigned by the Program Coordinator or upper management.

EVALUATIONS:

The Residential Manager will be evaluated by the Program Coordinator at three months, six months, and annually thereafter.


Shifts: The schedule is subject to the needs of the individuals and the program.

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