Sales Specialist

7 days ago


Albany, New York, United States Lowe's Full time
Job Summary

We are seeking a highly skilled Sales Specialist - Cabinets to join our team at Lowe's. As a Sales Specialist, you will be responsible for providing exceptional customer service, explaining product specifications and features, and executing orders and projects in your area of focus.

Key Responsibilities
  • Provide friendly and professional customer service, ensuring customer needs are met before leaving the store.
  • Ensure displayed merchandise reflects high standards of showroom readiness, operates as intended during demonstrations, and is up to date.
  • Engage in safe work practices, including the proper operation of store equipment.
  • Explain product specifications and features to customers, with the goal of closing a sale.
  • Execute orders and projects in your area of focus.
Requirements
  • High School Diploma or equivalent.
  • 1 year of external experience in customer-facing sales or 6 months Lowe's retail experience.
  • Ability to lift 25 pounds without assistance and may lift over 25 pounds with or without assistance.
  • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
Preferred Qualifications
  • 1 year of experience entering and submitting customer sales orders, including Special Order Sales.
  • 2 years of experience identifying and selling products based upon customer needs or plans.
  • 2 years of experience in providing customer service, including identifying and resolving customer complaints, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.
  • 2 years of experience following up on outstanding or incomplete customer orders, sales, or installs.
  • 1 year of experience promoting product-related services and plans, such as installation, delivery, credit financing, or extended protection plans.
  • 2 years of experience in a sales environment with required sales goals or metrics.
  • 1 year of employment with Lowe's as a Sales Specialist.
  • 2 years of experience designing customized products for customers through the use of 20/20 or Computer-Aided Design system.
  • Professional Certification related to position being considered (i.e., NKBA National Kitchen & Bath Association).
  • Associate Degree in Interior Design.
Pay Range

$20.00 per hour. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

For information regarding our benefit programs and eligibility, please visit our benefits page.



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