Operations Coordinator

6 days ago

Nashville, Tennessee, United States Waste Pro Full time

Job Summary:

The Administrative Manager is responsible for overseeing the day-to-day administrative functions within the office of Waste Pro. This includes supervision of billing clerks, collections department, customer service department, payables, and payroll/HR functions. The successful candidate will work closely with the Regional Staff, Division Manager, Operations Manager, and Sales Manager to ensure accurate reporting and efficient operations.

Key Responsibilities:

  • Manage all administrative functions in the office, including supervision of billing clerks and collections department.
  • Work with the billing clerk to ensure accurate billing of all customers in the market area.
  • Prepare and input monthly billing journal entries.
  • Manage credit processing procedures and oversee the customer service department.
  • Process payables and submit for approval.
  • Work with the Collections department to ensure timely collection of all customer accounts.
  • Complete weekly accounts receivable reports and review with management to develop action plans for improvement in DSO results.
  • Ensure segregation of duties in the office.
  • Manage timely and accurate deposits for local payments.
  • Maintain professionalism when communicating with all customers and employees.
  • Prepare accurate monthly revenue projections for management team review.
  • Ensure disposal invoices are reconciled to the Tower billing/dispatch system.
  • Ensure monthly and quarterly franchise reports are completed and filed.
  • Assist in gathering, verifying, and inputting all financial and statistical data into the system for productivity reporting.
  • Assist in the restructure of Tower reports as needed for financial and operational analysis.
  • Generate reports for new/lost business, changes in service, etc.
  • Assist Sales in the maintenance of Sales Contracts, including tracking expiration dates.
  • Support or perform Payroll and H/R functions in a timely manner to ensure accuracy.

Requirements:

  • Employees in this job classification must attend and participate in corporation-sponsored training courses as assigned.
  • Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro USA.
  • Any additional job duties that may be assigned by the Supervisor.

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