Host - Customer Service Representative
4 weeks ago
At RPH - PLEH, we're seeking a skilled Host to provide exceptional customer service and ensure a seamless dining experience for our guests. As a Host, you'll be the first point of contact for our customers, setting the tone for their visit. Your primary responsibilities will include greeting guests, seating them promptly, and ensuring they have everything they need throughout their meal. You'll also be responsible for managing reservations, answering phone calls, and assisting servers as needed. If you're a people person with excellent communication skills and a passion for hospitality, we'd love to hear from you
Key Responsibilities:
- Provide exceptional customer service to our guests.
- Seat guests promptly and ensure they have everything they need.
- Manage reservations and answer phone calls in a timely manner.
- Assist servers as needed to ensure a seamless dining experience.
- Thank every guest upon departure and invite them to return.
Qualifications:
- Prior host or front of house experience in a high-volume restaurant operation.
- Excellent written and verbal communication skills.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Passion for hospitality and a love of the food and beverage industry.
RPH - PLEH is an Equal Opportunity Employer and treats all applicants for employment equally based upon job-related qualifications and without regard to race, sex, color, age, sexual orientation, gender identification, marital status, military or veteran status, national origin, disability, religion, political activity, or any other characteristic protected by law.
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