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Salesforce Administrator

2 months ago

Remote, Oregon, United States Brooksource Full time
Job Description

Brooksource is seeking a highly skilled Salesforce Administrator to join our team. As a Salesforce Administrator, you will be responsible for configuring and implementing Salesforce solutions to meet the needs of our clients.

Key Responsibilities:
  • Business Analysis: Gather detailed requirements from business users for whole business processes and/or functions on approved projects and enhancements to existing projects using organization specific business analysis techniques.
  • Design and Development: Perform design and development for whole business processes and/or functions on approved projects and on enhancements to existing projects.
  • Configuration and Setup: Perform program configuration/modification and set-up activities using organization specific methodologies.
  • Integration and Testing: Identify impacts to business resulting from newly configured or improved business functionality, implement integration and user acceptance testing (UAT) with the business client.
  • Documentation: Prepare System Requirement Documents, functional specifications, and test and user documentation.
  • Communication: Update the Project Manager or Lead Functional Configurators on day-to-day activities and statuses.
Requirements:
  • Experience: 5+ years hands on configuration experience with Salesforce service cloud, sales cloud, enterprise territory management, case management.
  • Skills: 5+ years hands on configuration experience across Sales including Accounts, Contacts, Lead and Opportunity Management, using Standard declarative tools such as Flows, approval processes, Process Builders etc.
  • Knowledge: Understands all aspects of Salesforce sandbox management, refreshes, seeding etc., working knowledge of Service and Sales clouds, exposure and understanding of Lightning components, Apex, Visualforce and APIs.
  • Methodology: Working experience in Agile SCRUM/Kanban/SAFe methodology with continuous release process (CI/CD) is a plus.
Benefits:
  • 401(k) Matching: 401(k) matching
  • Health Insurance: Dental insurance, Health insurance, Paid time off, Vision insurance
Work Schedule:
  • Shift: 8 hour shift
  • Days: Monday to Friday