Insurance Claims Specialist

1 week ago


Los Angeles, California, United States Allstate Insurance Company Full time


Allstate Insurance Company is a leader in the insurance industry, committed to meeting the dynamic needs of our clients.

We provide a wide range of insurance solutions, including home, auto, and health coverage, through a vast network of independent agents and direct consumer services.

Position Overview:
We are seeking a qualified MD Adjuster with experience in telephone claims handling. The successful candidate will possess a strong understanding of insurance processes and will ideally be based in California.

Key Responsibilities:


Conduct thorough investigations into all facets of auto claims, including coverage assessment, damage evaluation, and subrogation, exercising discretion and independent judgment within an elevated authority level.

Utilize a solid understanding of insurance policies, industry standards, and internal organizational relationships to effectively manage claims.

Assess potential for subrogation or fraud and determine appropriate handling methods.
Identify and address customer needs using exceptional service skills.
Recognize vehicle components and assess other potential property damages.
Collaborate with assigned representatives in cases involving fraud or subrogation to achieve optimal outcomes.

Supervisory Responsibilities:
This position does not include supervisory duties.

Education and Experience:
A Bachelor’s degree is preferred, or equivalent experience is acceptable.
A minimum of 2 years of relevant experience is required.

Certificates, Licenses, Registrations:
Must be able to obtain and maintain necessary adjuster licenses as required.

Functional Skills:
Strong customer service orientation.
Excellent verbal and written communication skills.
Effective time management abilities from a global case management perspective.
Proficient problem-solving and analytical skills; capable of recognizing issues from various sources.
Proficient in Microsoft Word and Outlook.

Compensation:
The compensation for this role is competitive and commensurate with experience and qualifications.
At Allstate, we believe in the power of collaboration. Joining our team means more than just a job; it’s an opportunity to enhance your skills and challenge the norm. You will have the chance to make a significant impact in a supportive environment that values connection and inclusivity.

With numerous awards for diversity and inclusion, Allstate is dedicated to empowering every employee to lead, innovate, and contribute positively to their communities.

Allstate Insurance Company is an Equal Opportunity employer. We encourage applications from all qualified individuals, regardless of any characteristic protected by law.



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