Enterprise Account Manager
1 week ago
Are you a seasoned sales professional looking for a new challenge? Do you have a passion for SaaS and technology? We're seeking a talented Enterprise Account Manager to join our team at DevRev, a platform purpose-built for SaaS and technology companies.
About the RoleAs an Enterprise Account Manager, you will be responsible for prospecting and nurturing larger named accounts - SMB and mid-enterprise customers - who are looking for a better way to connect with their customers and find product-market fit. You will work closely with customers end-to-end throughout their lifecycle - from concept to technical requirements, implementation, adoption, expansion, and paid.
Key Responsibilities- Build outreach to existing rolodex and new opportunities, working with BDRs
- Relentless manage customer follow-up and your own pipeline, against quotas
- Work with our Growth team to increase product awareness
- Nurture and follow up with customers to share relevant use cases, find key decision makers, and gather requirements
- Guide customers through implementation plans to further adoption and drive paid conversion
- Work with our Product and Engineering to share feedback and feature requests
- Create content and refine scripts to support the customer journey and engagement points
- Maintain pipeline data and account information in DevRev's in-house CRM
- 7+ years in a closing role
- New Business Development Skills: Demonstrated ability to identify and pursue new business opportunities, including prospecting, cold calling, and networking to generate leads and expand the customer base
- Entrepreneurial Spirit: A proactive and innovative approach to sales, with a mindset focused on growth, creativity, and taking ownership of outcomes
- Strategic Thinker: Capable of developing and executing strategic sales plans that align with company objectives and market trends
- Autonomous and Self-Motivated: Comfortable working independently and taking initiative to drive sales initiatives forward
- Passion and Commitment: Demonstrates a strong passion for the product and industry, coupled with a commitment to delivering exceptional customer service and building long-term relationships
- Risk-Taker and Resilient: Willingness to embrace risk and overcome setbacks with resilience
- Customer-Centric Approach: Prioritizes understanding customer needs and providing tailored solutions that add value and drive customer satisfaction
- Innovative Problem Solver: Ability to think creatively to address customer challenges and differentiate the company's offerings in a competitive market
- Leadership Potential: Exhibits leadership qualities such as vision, influence, and the ability to inspire and motivate others toward shared goals
At DevRev, we're committed to building a culture that's hungry, humble, honest, and acts with heart. We're looking for talented individuals who share our vision and are passionate about helping build the earth's most customer-centric companies. If you're a sales professional with a passion for SaaS and technology, we'd love to hear from you
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