LIFT Program Coordinator

2 weeks ago

San Mateo, California, United States Samaritan House Full time
Job Overview

OUR MISSION

For over five decades, Samaritan House has been at the forefront of combating poverty in San Mateo County. We are the sole organization providing a comprehensive range of essential services and tailored support to those in need. By ensuring our clients have access to food, clothing, healthcare, and housing, we empower them to achieve stability and remain active, successful members of our community. A thriving community is only achievable when every individual has the resources necessary for a fulfilling life.

OUR WORK ENVIRONMENT

We are dedicated to fostering a supportive workplace that promotes growth and development. We offer exceptional opportunities for individuals who possess strong, innovative, results-oriented leadership abilities and exemplary work ethics. We encourage applications from candidates who enjoy collaborating with diverse populations and are committed to making a positive impact by enhancing community support for those in need.

YOUR ROLE

Under the general guidance of the Senior Director of Programs and Services, the LIFT Program Coordinator will oversee the Lifeline to Ignite Financial Transformation (LIFT) initiative. This supplemental income program, coupled with wraparound services and employment navigation, aims to assist clients in increasing their income and achieving greater economic stability. The Coordinator will work closely with various Samaritan House programs and forge partnerships with community organizations to engage LIFT participants in educational, training, and certification opportunities, ultimately helping them advance their career aspirations and improve their financial situation.

QUALIFICATIONS

Preferred and Required Qualifications:

EDUCATION:

· Bachelor's degree in social work, psychology, or a related discipline.

EXPERIENCE:

  • Hands-on case management experience with a solid understanding of intensive case management principles and procedures.
  • Ability to cultivate and sustain relationships with public and community-based organizations to advance the mission of the organization. Familiarity with local communities served by Samaritan House and knowledge of available resources for economically challenged populations.
  • Experience in engaging and collaborating with external agencies to further the organization's mission.
  • Proficient in managing clients facing various crises, including homelessness, addiction, and health challenges.

SKILLS AND ABILITIES:

  • Bilingual and bicultural candidates (English/Spanish) are preferred but not mandatory.
  • Strong crisis and conflict management capabilities.
  • Exceptional organizational and time management skills, with the ability to manage a busy workload effectively.
  • Proficient in Microsoft Office Suite and quick to learn new database systems.
  • Strong data management skills, with the ability to maintain accurate records and reports.
  • High ethical standards in all interactions, maintaining professional boundaries.
  • Sound judgment and professionalism, even in stressful situations.
  • Creative problem-solving skills with a proactive approach.
  • Excellent interpersonal skills, capable of building effective relationships with various stakeholders.
  • Flexibility in work schedule, including occasional evenings and weekends.
  • Reliable transportation with a valid driver's license and a clean driving record.

PHYSICAL REQUIREMENTS AND BACKGROUND CHECK

Candidates must possess the physical, visual, and auditory capabilities to perform essential job functions and respond to emergencies. Background checks will be conducted prior to employment. The role may involve working in a clinic environment with regular interruptions and requires the ability to perform tasks such as computer work, standing, sitting, and occasional lifting of up to 20 pounds.

KEY RESPONSIBILITIES

  1. Oversee the operations of the LIFT Program, ensuring high-quality client services.
  2. Participate in the development, implementation, and management of the LIFT program.
  3. Ensure compliance with agency policies and funder requirements.
  4. Maintain accurate and timely case files and data entry.
  5. Provide direct client services, including case management and support for self-sufficiency.
  6. Coordinate with community organizations to enhance client support.
  7. Attend training and meetings as necessary.
  8. Uphold agency values and standards in all interactions.
  9. Perform additional duties as assigned.

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