Clinical Customer Service Representative

1 day ago


Sioux City, Iowa, United States Siouxland Community Health Center Full time
Job Title: Clinical Customer Service Representative

Siouxland Community Health Center is seeking a highly skilled and experienced Clinical Customer Service Representative to join our team.

Job Summary:

We are looking for a customer-focused individual who can provide exceptional service to our patients and staff. The successful candidate will have strong communication skills, experience in a medical clinic setting, and the ability to multi-task in a fast-paced environment.

Key Responsibilities:
  • Provide exceptional customer service to patients and staff
  • Utilize strong communication skills to effectively communicate with patients and staff
  • Perform data entry tasks with high accuracy and efficiency
  • Meet or exceed collection standards for patient co-payments
  • Complete new patient paperwork and update GE Centricity
  • Exhibit initiative in offering proactive suggestions for improvements in departmental workflow and processes
Requirements:
  • High school diploma or equivalent required
  • 2+ years of experience in a medical clinic setting preferred
  • Strong communication and customer service skills
  • Ability to multi-task and work in a fast-paced environment
  • Health insurance knowledge or background a plus
  • Bi-lingual Spanish a strong preference
What We Offer:

Siouxland Community Health Center is an Equal Opportunity Employer committed to providing an environment of opportunities to all applicants without regard to race, color, religion, marital status, age, national origin, physical or mental disability, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected by law.

We participate in E-Verify and require a pre-employment drug screen, background check, and review of required immunizations.



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