Customer Service Representative

2 days ago


Iowa City, Iowa, United States Hy-Vee, Inc. Full time

Job Title: Customer Service Representative

Job Summary:

We are seeking a Customer Service Representative to join our team at Hy-Vee, Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, processing mail and Western Union orders, and performing various tasks to ensure a positive shopping experience.

Key Responsibilities:

  • Provide prompt, efficient, and friendly customer service to customers
  • Process mail and Western Union orders
  • Assist customers with dry cleaning and other tasks as needed
  • Work with co-workers to ensure customer satisfaction and a pleasant work environment
  • Perform various tasks to maintain a clean and organized store

Requirements:

  • High school diploma or equivalent required
  • Over six months to one year of similar or related work experience
  • Ability to solve practical problems and interpret instructions
  • Ability to do arithmetic calculations involving fractions, decimals, and percentages

Working Conditions:

This position is continuously exposed to dirt and noise. This is a fast-paced work environment with significant pressure.

Equipment Used:

Fax, telephone, equipment used in the postal area, lottery and money order machines, Western Union equipment, computer, and cash register, intercom.



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