Sales and Customer Service Representative

4 days ago


Sioux City, Iowa, United States MCM WORLDWIDE Full time
About the Role

We are seeking a highly motivated and results-driven Sales and Customer Service Representative to join our team at MCM WORLDWIDE. As a key member of our sales team, you will be responsible for providing exceptional sales and customer service to our clients.

Key Responsibilities
  • Develop and maintain strong relationships with clients to understand their needs and preferences.
  • Initiate and build relationships with new clients through creative selling and use of client-book, mailings, and post-sale follow-up.
  • Exceed monthly sales goals by establishing weekly sales plans and selling strategies.
  • Maintain the visual and general maintenance of the selling floor.
  • Handle customer repairs and advise clients on the best fit of pieces according to their needs.
  • Assist in maintaining all inventories in the stockroom and on the selling floor.
Requirements
  • Minimum of two years' experience in luxury retail environment.
  • Excellent interpersonal and communication skills.
  • Strong understanding of Customer Service needs and Customer priorities.
  • Ability to thrive in a high-paced environment and multitask with ease.
  • Positive, outgoing, high-energy personality with a strong desire for fashion and results-driven approach.
  • Computer skills to include operation of retail point of sale system, Word, Excel, and email.
About Us

MCM WORLDWIDE is a leading luxury fashion brand that values exceptional customer service and sales expertise. We offer a dynamic and fast-paced work environment with opportunities for growth and development.



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