Customer Service Representative
6 days ago
Corner Home Medical is a family-owned and operated business dedicated to providing high-quality care and durable medical equipment to those in need in the community.
We are seeking an outgoing and energetic representative to assist our clients in a retail setting. As a leader in our industry, we are committed to helping and assisting people to stay in their homes as long as possible.
Key Responsibilities:
- Assist walk-in customers with retail sales and orders, providing knowledge of medical supplies, prices, and reimbursement.
- Obtain insurance information and verify according to company guidelines.
- Key all documentation into the computer and verify all information for completeness and accuracy.
- Respond to customer questions and concerns.
Requirements:
- Previous experience in medical terminology, medical billing, or a related field is an asset.
- Excellent written and verbal communication skills, as well as phone etiquette skills.
- Proven ability to stay organized and multi-task successfully with multiple priorities.
- Must be able to read, write, and speak English fluently.
- Experience within the medical field is preferred.
What We Offer:
- Health and wellness benefits, including health, HSA, dental, and vision coverage.
- Paid time off and PTO.
- 401(k) and life benefits, including matching and life insurance.
- Paid training and career advancement opportunities.
- Referral incentives.
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