Customer Service Representative

6 days ago


Sioux City, Iowa, United States Corner Home Medical Full time

Corner Home Medical is a family-owned and operated business dedicated to providing high-quality care and durable medical equipment to those in need in the community.

We are seeking an outgoing and energetic representative to assist our clients in a retail setting. As a leader in our industry, we are committed to helping and assisting people to stay in their homes as long as possible.

Key Responsibilities:

  • Assist walk-in customers with retail sales and orders, providing knowledge of medical supplies, prices, and reimbursement.
  • Obtain insurance information and verify according to company guidelines.
  • Key all documentation into the computer and verify all information for completeness and accuracy.
  • Respond to customer questions and concerns.

Requirements:

  • Previous experience in medical terminology, medical billing, or a related field is an asset.
  • Excellent written and verbal communication skills, as well as phone etiquette skills.
  • Proven ability to stay organized and multi-task successfully with multiple priorities.
  • Must be able to read, write, and speak English fluently.
  • Experience within the medical field is preferred.

What We Offer:

  • Health and wellness benefits, including health, HSA, dental, and vision coverage.
  • Paid time off and PTO.
  • 401(k) and life benefits, including matching and life insurance.
  • Paid training and career advancement opportunities.
  • Referral incentives.


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