Fashion Retail Sales Consultant
1 week ago
Position Title: Retail Sales Associate
Company: The Talbots Inc.
Location: Erie, Pennsylvania
Overview:
The Talbots Inc. is a prominent omni-channel retailer specializing in women's apparel, footwear, and accessories. Established in 1947, our brand is synonymous with modern classic style, characterized by exceptional craftsmanship and a commitment to customer service. We believe that relationships are at the heart of our business, and we seek individuals who can contribute innovative ideas, embrace smart risk-taking, and enrich our vibrant culture.
Core Responsibilities:
The Retail Sales Associate plays a crucial role in delivering an outstanding customer service experience that not only promotes our products but also reinforces our brand identity. Key responsibilities include:
- Exhibiting strong selling skills and a passion for fashion to achieve sales targets.
- Utilizing product knowledge and available resources to maximize individual performance.
- Engaging with customers professionally and promptly to enhance their shopping experience.
- Participating in training sessions and team meetings to continuously improve skills.
- Completing assigned tasks, including inventory management and maintaining store standards.
Sales and Service Excellence:
Demonstrate a high level of customer service and sales proficiency to meet and exceed sales goals. Utilize company tools to refine selling techniques and embody the brand vision. Achieve key performance metrics, including units per transaction and customer conversion rates.
Client Relationship Building:
Actively support management in developing store business by ensuring exceptional customer interactions that foster meaningful experiences and brand loyalty. Leverage tools such as the Personal Business Binder and Style by Design Program to enhance customer relationships.
Fashion Insight:
Maintain a professional appearance that aligns with our brand image and stay informed about current fashion trends. Seek knowledge about new arrivals, including product details related to fit, color, and style. Use fashion expertise to curate outfits for customers and recommend complementary items.
Qualifications:
High School Diploma or equivalent is required. Previous experience in specialty retail is preferred. A proven track record of outstanding sales performance is essential. Flexibility to work various shifts, including evenings and weekends, is necessary. Physical requirements include the ability to stand, walk, kneel, and lift objects up to 25 pounds. Proficiency in computer systems and keyboarding skills is also required.
Equal Opportunity Employer:
The Talbots Inc. is an equal opportunity employer, welcoming applications from diverse candidates. Hiring decisions are based on qualifications relevant to the position, without regard to race, gender, national origin, color, age, disability, veteran status, pregnancy, sexual orientation, religion, or any other protected category. We are committed to providing reasonable accommodations for applicants with disabilities.
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