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Senior Account Manager

2 months ago

Chicago, Illinois, United States GXO Logistics Full time
Job Summary

We are seeking a highly skilled Senior Account Manager to join our team at GXO Logistics. As a Senior Account Manager, you will be responsible for providing global and local account management for a set of deemed global strategic accounts that are headquartered in your geography.

You will represent and sell the entire GXO portfolio to your customers and seek to grow the overall wallet share of their logistics spend. You will lead all aspects of the customer account with respect to logistics solutions and drive the execution of customer-facing activities to conclusion in a quality, timely and correct manner.

You will understand and effectively navigate customers' supply chain process while building relationships and partners in positions that directly or indirectly influence the supply chain process. You will handle service pricing and margins according to agreed-upon terms and work with the customer globally and partner with GXO employees around the world to deliver solutions addressing needs of the customers.

You will translate the customer's strategy and priorities into a global pursuit roadmap encompassed in a strategic account plan you own and update regularly backed by a pipeline of opportunities. You will provide accurate timelines and forecasts on pipeline efforts to inform financial budgets and monitor market conditions, product innovations, and competitors' products, prices and sales; report on market and competitor activities.

Requirements
  • Bachelor's degree in Sales and Marketing, Supply Chain, Logistics or equivalent related work or military experience
  • 10 years of experience in the sales of contract logistics and distribution solutions
  • Experience in logistics sales and sales management, sustaining and growing a portfolio of at least $25 million per year
  • MBA or advanced degree in related field
  • 15 years of experience in the sales of contract logistics and supply chain processes
  • Availability to travel 50% of the time
  • Well-developed interpersonal skills with the ability to motivate fellow team members and work in a collaborative fashion with the highest integrity
  • Ability to professionally represent the company and build strong and sustainable relationships with our customers across their organization at all levels
  • Expert-level analytical, organizational and communication skills, and the stamina to use them every day