Room Care Specialist

2 weeks ago


Charleston, West Virginia, United States VP Management LLC Full time

The Room Care Specialist is essential in maintaining the cleanliness and inviting atmosphere of guest accommodations while providing exceptional service to all patrons.

Key Responsibilities

  • Availability for flexible scheduling and the capacity to work extended hours as required.
  • Physically capable of lifting items weighing up to 50 pounds occasionally, and/or 20 pounds frequently to relocate objects.
  • Ability to remain standing for the duration of the shift.
    Qualifications
  • Effective verbal and written communication skills to interact courteously with staff and guests.
  • Adept at listening to and resolving issues raised by colleagues and visitors.
  • Strong multitasking skills to prioritize responsibilities and meet timelines.
  • Approach all interactions with guests and team members with a positive and service-oriented demeanor.
  • Participate in all required meetings and training sessions.
  • Consistent attendance in accordance with company policies.
  • Adhere to grooming standards by wearing the designated uniform and name tag.
  • Follow organizational protocols and procedures to ensure a safe and efficient working environment.
  • Enhance productivity by identifying and resolving issues promptly.
  • Proficient in problem-solving, including the ability to anticipate and address potential challenges.
  • Capable of understanding and applying information from various sources to achieve goals.
  • Willingness to receive cross-training in various hotel departments.
  • Ensure the confidentiality of sensitive information.
  • Exhibit initiative by anticipating the needs of guests and operations.
  • Complete additional tasks as assigned by supervisors.
  • Maintain a consistently hospitable and friendly attitude.

EEOC Statement:
VP Management LLC is committed to equitable employment practices and values a diverse and inclusive workforce. We welcome candidates from all backgrounds and make hiring decisions based on qualifications. We provide equal opportunities to all individuals without regard to race, color, religion, gender, national origin, sexual orientation, gender identity, disability, or veteran status.



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