Room Care Specialist

2 weeks ago


Charleston, West Virginia, United States Hampton by Hilton Full time

Position Title:
Room Care Specialist

As a valued member of the Hampton by Hilton team, our Room Care Specialists play a crucial role in maintaining our high standards of cleanliness and comfort for our guests.

What benefits can you expect while working with us? Hampton by Hilton is dedicated to fostering the mental and physical wellbeing of all Team Members, ensuring they can thrive both personally and professionally in a diverse and inclusive atmosphere. Our innovative programs and benefits include:

Go Hilton Travel Program:
Enjoy discounted travel opportunities with access to 100 nights of special rates.

Daily Pay:
Access your earnings when you need them through our Daily Pay program.

Employee Stock Purchase Program:
Participate in our ESPP to buy shares at a 15% discount.

Parental Leave:
Benefit from 12 weeks of paid leave for birthing parents and four weeks for eligible Team Members, including partners and adoptive parents.

Educational Opportunities:
Gain access to a variety of educational credentials through our partnership with Guild Education, offering college degrees and professional certifications.

Comprehensive Health Insurance:
Enjoy health coverage for you and your family, including Telemedicine and at-home care services.

Mental Health Resources:
Access free counseling through our Employee Assistance Program.

Paid Time Off (PTO):
Take advantage of our best-in-class PTO policy.

Retirement Savings:
Participate in our 401K plan with company matching to help secure your financial future.

What are your responsibilities as a Room Care Specialist? At Hampton by Hilton, our Room Care Specialists are essential to providing a welcoming and comfortable environment for our guests. Your meaningful contributions enhance the guest experience from arrival to departure, ensuring a safe and pristine atmosphere for all.

A typical day for a Room Care Specialist may involve:
  • Engaging with guests to create memorable and pleasant experiences.
  • Cleaning guest rooms to maintain high standards, including making beds, sanitizing bathrooms, dusting, vacuuming, and taking ownership of room cleanliness.
  • Changing and restocking bed linens, towels, and guest amenities.
  • Wearing specially designed Team Member attire for comfort and functionality.
  • Organizing and transporting housekeeping supplies throughout the hotel, promoting an active lifestyle.
  • Contributing to Hampton by Hilton's mission of providing exceptional hospitality.
What is it like to work at Hampton by Hilton? We are committed to creating a bright future in hospitality, welcoming millions of guests each year. Our award-winning workplace culture consistently ranks us among the best in the industry. We invite you to explore more about what it means to be part of the Hampton by Hilton family. We are an equal opportunity employer, dedicated to attracting and retaining a diverse workforce that enhances our competitive edge.

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