Logistics Solutions Professional

1 week ago

Lowell, Arkansas, United States J.B. Hunt Transport, Inc. Full time
Job Title:

Logistics Solutions Representative

Job Summary:

The Logistics Solutions Representative plays a pivotal role in driving business growth by developing and securing a carrier base to build capacity and provide solutions to customers. This role requires excellent customer relationship management skills, with a focus on daily engagement to maximize business potential.

Key Responsibilities:
  • Develop and manage a network of third-party carriers to execute customer orders, securing freight capacity and tracking loads as needed.
  • Book and appoint loads tendered from customers, handle customer service-related duties, and foster excellent customer relations by promptly responding to customer issues or requests.
  • Solicit new sales by developing leads and cold calling potential customers, marketing and promoting J.B. Hunt's service solutions.
  • Establish and maintain a book of business through daily customer engagement activities, including customer calls, emails, and other interactions.
  • Partner with internal teams to promote best-in-class service, ensure safety, and adhere to operational SOPs and processes.
  • Understand and contribute to individual and team-level profit and productivity metrics, remaining current on supply chain information to gain insight into market trends.
Qualifications:
  • High School Diploma/GED with up to 1 year of experience in transportation/logistics, business administration, account management, and/or equivalent military experience, and the ability to work across multiple shifts, including nights and weekends if needed.
  • OR demonstration of the following skills and abilities through education, certifications, military, or other experiences:
  • Strong professional communication skills applied internally and externally.
  • Proven experience in establishing and maintaining healthy working relationships.
  • Experience in fostering strong customer relationships via delivery on commitments, open communication, and ongoing feedback and improvement.
  • Ability to process information with high levels of accuracy.
  • Accurately analyze situations and reach productive decisions based on informed judgment.
  • Experience in Microsoft Programs (Excel, Word, PowerPoint, Outlook).
  • Ability to manage multiple competing priorities.
  • Ability to adapt to a dynamic work environment and shifting priorities and directives.
  • Experience in holding people accountable and conducting difficult conversations.
  • Ability to perform in a stressful and high-pressure work environment.
Benefits:

The Company offers a comprehensive benefits package, including medical, dental, vision, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off, six weeks of paid maternity leave, two weeks of paid parental leave, and six paid holidays annually.

Education:

Bachelor's degree in Business Administration, Logistics Management, Supply Chain Management, Transportation Logistics, or related field, or equivalent experience.

Work Experience:

Business administration, customer service/account management, military, transportation/logistics experience preferred.

J.B. Hunt Transport, Inc. is an Equal Opportunity Employer:

We are committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans, or other bases by applicable law.

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