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Administrative Office Coordinator

2 months ago

Indianapolis, Indiana, United States SouthPointe Healthcare Center Full time

SouthPointe Healthcare Center is currently seeking a dedicated Business Office Assistant to enhance our operational efficiency.

Position Overview:

The Business Office Assistant plays a crucial role in upholding the policies of the business office while supporting accounts receivable and resident fund management. This position requires a blend of teamwork and leadership to ensure that tasks are completed effectively and high-quality service is provided.

Key Responsibilities:

  • Conduct daily deposits to the facility's bank account.
  • Review monthly financial statements for accuracy.
  • Maintain updated records in the Collection Blitz Log and Medicaid Pending Log on a weekly basis.
  • Assist in preparing adjustments with necessary documentation for management approval.
  • Support monthly accounts receivable functions.
  • Record ancillary services.
  • Document daily census activities.
  • Post daily cash transactions as applicable.
  • Keep an accurate log of bed hold utilization.
  • Inform residents and responsible parties about bed hold status and remaining days available.
  • Assist in completing insurance documentation as required.
  • Provide information and answer inquiries from families and residents.
  • Facilitate outbound mailings and ensure adequate postage.
  • Order and manage office supplies for the facility.
  • Maintain resident account records.
  • Participate in training and educational programs to enhance care quality.
  • Perform additional related tasks as assigned.
  • Adhere to established policies, procedures, and quality improvement standards.

Qualifications:

  • Experience in a healthcare environment is preferred.
  • Previous supervisory experience and management training are beneficial.
  • Familiarity with relevant software applications is advantageous.
  • Strong understanding of accounts receivable, collections, and information management systems.
  • Ability to make independent decisions when necessary.
  • Excellent interpersonal skills to interact with team members, residents, and the public.
  • Willingness to explore and implement new methods and principles.
  • Basic computer skills are required.

Benefits:

As a member of the CommuniCare team, you will receive competitive compensation and a variety of benefits, including options for life and disability insurance, as well as medical, dental, and vision coverage. Additional benefits include a 401(k) plan with employer matching and Flexible Spending Accounts.

About Us:

As a family-owned organization, we have established ourselves as one of the leading providers of post-acute care, which encompasses skilled nursing rehabilitation centers, long-term care facilities, assisted living communities, and more. Since our inception, we have focused on delivering exceptional management services for adult living communities, striving to create 'Caring Communities' where everyone involved cares for one another.