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Sales and Client Experience Coordinator

2 months ago

Nashville, Tennessee, United States Sugartown Worldwide LLC Full time
About the Position

The Keyholder is a vital role within the Sugartown Worldwide LLC retail store, responsible for supporting the daily operations and driving sales goals. This position requires a strong understanding of the company's lifestyle, client needs, and merchandise offerings.

Key Responsibilities
  • Provide exceptional client experience and support sales team members in achieving sales goals.
  • Understand and embody the Core Values and Core Leadership Qualities set forth by Sugartown Worldwide LLC.
  • Maintain accuracy in cash transaction management and adhere to operating procedures.
  • Assist with the opening and closing of the retail store, ensuring a seamless customer experience.
  • Act as an elevated team member, exercising decision-making and multitasking capabilities while prioritizing service.
  • Positively resolve client-related issues and provide continuous feedback to store management on selling opportunities and successes.
  • Maintain the Sugartown Worldwide LLC visual and operational standards as set by the Visual and Retail Operations teams.
  • Safeguard the assets of the store.
Qualifications
  • Prior supervisory experience in the fashion or retail industry is preferred.
  • Ability to effectively communicate with clients, colleagues, and management.
  • Excellent problem-solving and decision-making skills.
  • Proficiency in Microsoft and Apple technology.
  • Ability to multi-task in a fast-paced environment.
  • Prior knowledge of XStore and Tulip is a plus.
  • Must be able to lift up to 20 pounds.
  • Ability to be on your feet and maneuver around the store during shift hours.
Additional Information
  • This position is classified as a part-time, hourly, non-exempt role.
  • This position is based in-store at our Sugartown Worldwide LLC retail location.
  • This position may require flexible working hours, including nights, weekends, and holidays.
  • This position is expected to collaborate effectively with other individuals in alignment with our Core Values and Core Leadership Qualities.