Claims Customer Service Representative

6 days ago

Allentown, Pennsylvania, United States PMA Companies Full time
{"Responsibilities": "Key Responsibilities
  • Provide timely and accurate resolutions to customer inquiries
  • Advise clients on the status of their claims
  • Coordinate follow-ups with adjusters
  • Support other areas of the Customer Service Center as needed
  • Adhere to company policies and procedures
", "Requirements": "Requirements
  • Previous customer service experience in a call center environment
  • Part-time availability from 2:00pm - 6:00pm EST or 4:00 PM - 8:00 PM EST Monday - Friday
  • Excellent communication and organizational skills
  • Ability to problem solve and work independently
  • Attention to detail
  • Insurance experience and knowledge of medical terminology a plus
  • Conversational Spanish skills a plus
", "Job Description": "Customer Service Representative

As a member of the Customer Service Center team, you will play a critical role in ensuring efficient and timely processing of customer inquiries.

Our ideal candidate is a customer-focused individual with excellent communication and problem-solving skills.

", "Company Overview": "About PMA Companies

PMA Companies is a leading provider of insurance and risk management solutions.

", "Contact Information": "

Please note that we do not accept applications via email or phone.

", "Application Instructions": "

To apply, please visit our website and submit your application.

"}

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