Claims Customer Service Representative
1 month ago
As a key member of our Customer Service Center Call Center Team, you will play a vital role in ensuring the efficient and timely processing of all work assignments into applicable business systems. Your strict adherence to established procedures will contribute to the attainment of service level goals throughout the CSC.
- Provide accurate and timely resolution to claims customer service inquiries.
- Advise clients by telephone of the status of claims inquiries.
- Coordinate client follow-ups with appropriate claims adjusters.
- Provide support and backup assistance to other areas of the CSC as needed.
- Demonstrate commitment to our Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards, and laws applicable to job responsibilities in the performance of work.
- Previous inbound telephonic customer service experience in a call center environment.
- Part-time availability from 2:00pm - 6:00pm EST or 4:00 PM - 8:00 PM EST, Monday - Friday.
- Excellent communication and organizational skills.
- Ability to problem-solve and work independently.
- Attention to detail.
- Insurance experience, knowledge of medical terminology, and working knowledge of PMA Claims Systems are a plus.
- Ability to handle conversational Spanish inquiries is a plus.
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Customer Service Representative
4 weeks ago
Allentown, Pennsylvania, United States PMA Companies Full timeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at PMA Companies. As a key member of our Customer Service Center Call Center Team, you will be responsible for ensuring efficient and timely processing of all work assignments into applicable business systems with strict adherence to all established procedures to...
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Customer Service Representative
4 weeks ago
Allentown, Pennsylvania, United States PMA Companies Full timeJob Summary:As a member of the Customer Service Center Call Center Team, you will play a crucial role in ensuring efficient and timely processing of all work assignments into applicable business systems with strict adherence to all established procedures to assist in the attainment of service level goals throughout the CSC.Key Responsibilities:Provide...
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Customer Service Representative
4 weeks ago
Allentown, Pennsylvania, United States PMA Companies Full timeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at PMA Companies. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring timely and accurate resolution of claims inquiries.Key Responsibilities:Provide accurate and timely resolution to...
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Bilingual Claims Customer Service Representative
4 weeks ago
Allentown, Pennsylvania, United States PMA Companies Full timeJob Summary:As a member of the Customer Service Center Call Center Team at PMA Companies, this role is responsible for ensuring efficient and timely processing of all work assignments into applicable business systems with strict adherence to all established procedures to assist in the attainment of service level goals throughout the CSC.Key...
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Customer Service Representative
1 month ago
Allentown, Pennsylvania, United States PMA Companies Full timeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at PMA Companies. As a Claims Customer Service Rep, you will be responsible for providing accurate and timely resolution to claims customer service inquiries, advising clients by telephone of the status of claims inquiries, and coordinating client follow-ups with...
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Customer Service Liaison
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Customer Service Representative
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Customer Service Team Lead
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Customer Service Representative
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Customer Service Representative
4 weeks ago
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Customer Service Representative
4 weeks ago
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Customer Service Representative
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Customer Service Representative
1 month ago
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Customer Service Representative
1 month ago
Allentown, Pennsylvania, United States DXP Enterprises Full timeGrow with DXPAt DXP, we're passionate about delivering exceptional customer service and innovative solutions to our industrial customers. With a rich history dating back to 1908, we've built a reputation for quality, expertise, and a commitment to excellence.As a Customer Service Representative, you'll play a vital role in helping us achieve our goals. Your...
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Customer Service Representative
4 weeks ago
Allentown, Pennsylvania, United States Crafco Full timeJob DescriptionCrafco, Inc. is seeking a skilled Customer Service Representative to join our team at our manufacturing facility in Allentown, PA.The ideal candidate will have a proven track record of delivering exceptional customer experiences, managing customer orders, and communicating effectively with internal teams.Responsibilities include:Processing...
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Customer Service Representative
4 weeks ago
Allentown, Pennsylvania, United States Weis Markets Full timeWeis Markets is seeking a Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Smile and greet customers, answer customer questions, and help resolve customer concerns in a...
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Customer Service Representative
4 weeks ago
Allentown, Pennsylvania, United States Uline Full timeAbout the Role:As a Customer Service Representative at Uline, you will be the face of our company, delivering exceptional customer experiences through various communication channels. Your primary responsibility will be to process customer orders and inquiries in a collaborative call center environment, utilizing world-class technology to provide timely and...
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Healthcare Customer Service Representative
4 weeks ago
Allentown, Pennsylvania, United States Credit Solutions Full timeCredit Solutions is a leading provider of Extended Business Office (EBO) Solutions and Bad Debt Recovery services. We are seeking a Healthcare Customer Service Representative to join our team and assist patients in resolving their medical balances.About the RoleAs a Healthcare Customer Service Representative, you will be the first point of contact for our...