Front Desk Representative
1 week ago
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Residence Inn Oak Brook. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.
Responsibilities:- Guest Registration: Register guests in a friendly and efficient manner, ensuring all necessary information is collected and accurate.
- Front Desk Operations: Manage the front desk area, including handling guest inquiries, resolving issues, and maintaining a clean and organized workspace.
- Communication: Communicate effectively with guests, colleagues, and management to ensure seamless operations and exceptional guest service.
- Problem-Solving: Anticipate, prevent, and resolve guest complaints and issues in a professional and courteous manner.
- Teamwork: Collaborate with other departments to ensure a smooth and efficient guest experience.
- Adaptability: Be flexible and adaptable in a fast-paced environment, with the ability to multitask and prioritize tasks effectively.
- Education: High school diploma or equivalent required; college coursework in a related field is a plus.
- Experience: Previous experience in a hotel or related field is preferred.
- Skills: Excellent communication and problem-solving skills, with the ability to work in a team environment and adapt to changing situations.
- Language: Fluency in English is required.
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Growth: Opportunities for career advancement and professional growth.
- Team Environment: A dynamic and supportive team environment.
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Front Desk Representative
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4 weeks ago
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