Entry Level Mortgage Representative

4 days ago


Cleveland, Ohio, United States CrossCountry Mortgage Full time

About Our Company: CrossCountry Mortgage is a rapidly growing mortgage lender with a strong presence in the US market. We're committed to delivering exceptional customer service and providing competitive compensation packages to our employees.

Job Overview: As a Customer Service Associate with CrossCountry Mortgage, you will be responsible for providing top-notch customer service to our clients. This entry-level position is perfect for individuals looking to start their career in the mortgage industry and take advantage of our comprehensive training program.

Responsibilities:

  • Provide customer support and services to clients via phone and email
  • Analyze and process customer data
  • Assist loan officers in identifying and converting potential customers
  • Schedule appointments and maintain client relationships
  • Prioritize and classify leads for effective customer service

Requirements:

  • High school diploma or equivalent required
  • Previous experience in sales or customer service preferred but not necessary
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks

Benefits and Compensation:

  • Estimated salary: $55,000 - $70,000 per year
  • Comprehensive benefits package including health, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Ongoing training and development opportunities

What We Offer:

  • A dynamic and supportive work environment
  • The opportunity to work with a leading mortgage lender
  • A comprehensive compensation and benefits package

CrossCountry Mortgage is an Equal Opportunity Employer: We welcome applications from diverse candidates and are committed to fostering a culture of inclusion and respect.



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