Customer Service Professional

6 days ago


Cleveland, Ohio, United States CrossCountry Mortgage Full time

CrossCountry Mortgage is dedicated to providing a unique work environment that empowers every employee to grow and thrive. As a Customer Service Representative, you'll be responsible for taking inbound leads via our corporate phone system, gathering customer information, and identifying customer needs. Your exceptional communication skills and ability to convert potential prospects into CCM customers will make a significant impact on our business.

To excel in this role, you'll need to possess strong prioritization and time management skills, as well as excellent Microsoft Office Suite skills. A high school diploma or equivalent and prior experience as a telemarketer or in a similar sales/customer service role are required. This is an excellent opportunity to launch your career in the mortgage industry and enjoy a competitive compensation package and comprehensive benefits.

Our company offers a dynamic work environment, opportunities for growth and development, and a supportive team. Estimated salary range: $45,000 - $65,000 per year. Compensation may vary based on location and experience.



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